Amanda Blanco-Aguilar
Edinburg
Summary
Professional retail worker with commitment to high standards and achieving results. Background in customer service with focus on enhancing customer satisfaction and loyalty. Known for reliability, flexibility, and strong team collaboration. Skilled in cash handling, conflict resolution, and providing exceptional service.
Overview
2
2
years of professional experience
Work History
Nail Technician
Neu Spa
01.2025 - Current
- Ensured high customer satisfaction through expert nail care services.
- Enhanced client experience by assisting with nail color and design choices.
- Maintained hygienic workstations and tools, complying with safety protocols.
- Educated clients on effective nail care practices and recommended products.
- Streamlined appointment scheduling to minimize client wait times and maximize service.
- Integrated new nail art techniques and trends into service offerings.
Restaurant Server and Cashier
Taqueria Mazatlan
01.2024 - 12.2024
- Provided exceptional customer service by promptly addressing guest inquiries and needs.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Processed customer orders accurately using point-of-sale system.
- Provided exceptional customer service in fast-paced dining environment.
- Provided exceptional customer service by promptly addressing guest inquiries and resolving issues.
- Managed multiple tables efficiently, ensuring timely order taking and food delivery.
- Processed customer transactions efficiently and accurately using point-of-sale systems.
- Managed cash drawer, ensuring balanced accounts at end of shifts.
Education
High School Diploma -
Instituto De Ciencias Y Estudios Tecnologicos De Tamaulipas
Reynosa, Mexico05-2023
Skills
- Customer service
- Time management
- Problem-solving skills
- Work ethic and integrity
- Cash handling
- Team collaboration
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Nail Technician
Neu Spa
01.2025 - Current
Restaurant Server and Cashier
Taqueria Mazatlan
01.2024 - 12.2024
High School Diploma -
Instituto De Ciencias Y Estudios Tecnologicos De Tamaulipas