Amanda Bockelman
Lexington
Summary
Motivated, dependable, and organized executive administrative assistant with over 15 years of experience. Proactive self-starter with strong decision-making abilities and a reputation for dependability. Approach all situations with a high degree of professionalism and maintain strict confidentiality. Skilled in multitasking and prioritizing duties, known for diligent attention to detail that significantly enhances executive efficiency. Knowledgeable with a proven track record of supporting high-level executives in fast-paced environments. Successfully managed complex schedules, coordinated travel arrangements, and facilitated effective communication. Demonstrated proficiency in handling confidential information and optimizing office operations. Highly skilled executive assistant offering top-level administrative support to senior-level staff. Expert in travel management, expense tracking, and schedule coordination. Exceptional communication and organizational skills make me an invaluable asset to the executive team.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Executive Administrative Assistant, Development and Operations Coordinator
Child Neurology Foundation
06.2022 - Current
- Coordinated and strategically scheduled meetings for the CEO/Executive Director of the organization
- Planned and executed travel arrangements for CEO/ED and other staff
- Processed reimbursements, completed expense reports and reconciled the CEO/ED’s monthly credit card statements
- Created efficient and thorough slide decks for the CEO/ED to use in meetings and at conferences
- Assisted with presentation slides during meetings
- Fully managed the Board of Directors, including scheduling board meetings, compiling all departmental reports for board meeting books and disseminating them in a timely manner, and being the meeting minute recorder for all meetings
- Developed a Board of Directors manual that carefully explained all needs of the board and updated sections as needed
- Utilized OnBoard platform to efficiently carry out the tasks of the board
- Planned both local and off-site events for funders of the organization, as well as in person board meetings
- Identified and secured venues, worked closely with vendors to plan and execute events
- Managed the company calendar and determined a way to acknowledge employee anniversary’s and birthday’s in a cost-effective way
- Built out donor portfolios for Board members to cultivate
- Provided extensive support for the tasks assigned to board members to effectively grow the organization’s individual donor base
Executive Assistant/Clinical Credentialing Coordinator
Frontier Nursing University
06.2013 - 06.2022
- Promoted to Executive Assistant in January 2018
- Created and maintained data tracking spreadsheets for the development department
- Maintained the President, the Chief Development Officer, and the Chief Diversity and Inclusion Officer’s calendars
- Scheduled meetings, dinners and various events for the Board of Directors, Alumni, Outreach programs, and Faculty
- Utilized DonorPerfect to track all donations received and create data reports that monitored status of university funding goals
- Dictated minutes for quarterly board meetings, weekly leadership team meetings
- Drafted correspondence for the President
- Credentialed graduate nursing sites and preceptors for over 30 MSN students quarterly
- Handled daily email, phone and fax communication between students, department heads at hospitals, schools, and various other organizations
- Organized, maintained, and completed requirements enabling 98% of students to begin clinical rotations on time each quarter
- Met tight deadlines that were set by the school and by sites students planned to use
- Met in different capacities with students to instruct them on the credentialing process they would follow leading up to their clinical practicum
Wedding Planning Specialist
07.2014 - Current
- Plan weddings for multiple clients
- Evaluate and secure appropriate venues for clients based on consultation results
- Identify vendors to contract with that meet the needs of clients
- Masterful at designing and then obtaining all décor needed within budget
- Utilize personally created spreadsheet as means to thoroughly and successfully track all logistics of each wedding that clients use to monitor progress of their event
- Create lasting relationships with vendors that allow for ease of use and discount offers
- Experience managing all aspects of guest coordination and day of services
- Skilled in listening and understanding the needs of clients and using that information to provide an exceptional occasion
Event Server/Manager
Giuseppe’s Ristorante
02.2004 - 06.2018
- Became Assistant Manager at beginning of 2013
- Promoted to bartender after 2 years
- Ensured accurate cash handling and balancing of nightly cash outs
- Catered weddings: managed over 50 pharmaceutical parties of 30 or more people
- Decorated and arranged set-up of over 20 wedding receptions, rehearsal dinners, baby showers and business holiday parties both on site and off site
- Scheduled, promoted, and booked private VIP room for parties
- Cultivated clients for repeat service
- Planned and communicated event menu options and pricing with clients
- Utilized knowledge of the food menu, wine & liquor menu, and ingredients in specialty drinks to make the perfect recommendation for each customer
- Trained new servers in how to create an excellent dining experience and on liquor laws
- Handled customer complaints professionally and without disruption to other customers
- Built a clientele of regular customers and consistently met their expectations
- Created a stellar dining experience for customers by interpreting and being proactive in the needs of customers
Receptionist / Credentialing Coordinator
Baptist Physicians Lexington, Inc.
02.2012 - 06.2013
- Started in February 2012 as receptionist at Lexington Cardiology at Central Baptist
- Greeted, registered patients, verified insurance, collected copays, and balanced all payments out each evening
- Utilized Allscripts to scan and organize patient files
- Promoted to Credentialing Coordinator at MSO office for Baptist Physicians Lexington in June 2012, handled Insurance Billing Credentialing for over 27 practices and 250 physicians and mid- levels
- Collected, organized, and updated pertinent data for each provider while also completing essential paperwork to keep them active with 15 insurance companies by utilizing CAQH for all providers
- Worked daily with 5 different spreadsheets and implemented credentialing software that aided in inputting and organizing the data that we collected
- Software also helped track and make our work more efficient
- Attended regular staff meetings to update our progress in the credentialing department
- Trained various employees and delegated tasks so that every detail was covered, and all deadlines were met
- Created a filing system that helped maintain confidential documents that could be found in a moment’s notice when requested
Credentialing Coordinator/Admin Assistant
Marshall Emergency Services Associates, PSC
06.2010 - 01.2012
- Promoted to Credentialing Coordinator after 6 months
- Collected and updated provider information in IntelliSoft Technologies software daily
- Tracked and initiated the renewal of expired credentials for 200 providers
- Obtained privileges for over 50 company providers at 20 hospitals including cross credentialing
- Trained on HIPAA and Joint Commission requirements
- Assisted in the recruitment of providers for the company utilizing meetings and cold calls, along with visits to sites
- Responsible for administering all facets of very busy medical office, managing, and coordinating the administrative tasks for the company’s 5 executives
- Professionally handled large volume of phone calls and delegated caller requests on a multi-line phone system
- Wrote professional correspondence
- Planned and organized the travel arrangements, including flight, hotel, and car for the company’s 5 executives
- Oversaw relations with customers and physicians while coordinating various office tasks from a variety of coworkers and providers
Education
Bachelor of Arts - Art History, Art Studio
University of Kentucky
Lexington, KY12.2007
Art Administration -
University of Massachusetts
Amherst, MA05.2003
Skills
- Appointment Organization
- Efficient Workflow Coordination
- Travel Logistics Management
- Data Research Expertise
- Expense Report Preparation
- Meeting Coordination
- Zoom Platform Administration
- Meeting Planning Expertise
- Accurate Meeting Record Keeping
- Relationship Development
- Effective Presentation Design
- Effective Slide Formatting
- Business Communication Writing
- Asana Project Coordination
- Proficient in Microsoft Office
- Expertise in Google Applications
- Expense reporting
Certification
PACE (Professional Administrative Certification of Excellence), 10/2021
Timeline
Executive Administrative Assistant, Development and Operations Coordinator
Child Neurology Foundation
06.2022 - Current
Wedding Planning Specialist
07.2014 - Current
Executive Assistant/Clinical Credentialing Coordinator
Frontier Nursing University
06.2013 - 06.2022
Receptionist / Credentialing Coordinator
Baptist Physicians Lexington, Inc.
02.2012 - 06.2013
Credentialing Coordinator/Admin Assistant
Marshall Emergency Services Associates, PSC
06.2010 - 01.2012
Event Server/Manager
Giuseppe’s Ristorante
02.2004 - 06.2018
Art Administration -
University of Massachusetts
Bachelor of Arts - Art History, Art Studio
University of Kentucky
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