Jenna Lehman
Medical Assistant/Administrative Assistant
Modesto,CA
Summary
Patient-focused Medical Administrative Assistant with more than 6 years of experience working in busy medical office serving diverse populations. Skilled in appointment scheduling and rescheduling, hands on patient care, and office inventory. Sound skills in ChiroTouch appointment scheduling software. Additional strengths include staff communication and team problem solving.
Overview
6
6
years of professional experience
Work History
Medical Assistant/Administrative Assistant
Modesto Physical Medicine
Modesto, CA
09.2020 - Current
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Received, recorded and addressed incoming and outgoing communication via telephone and email.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Carried out front office duties utilizing data entry skills in framework of medical database.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Obtained payments from patients and scanned identification and insurance cards.
- Answered phone calls and messages for our facility, scheduling appointments and handling patient inquiries.
- Organized patient files and streamlined operations to improve efficiency.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Greeted visitors and initiated processes for clients to streamline patient flow.
- Collaborated with assistants and Nurse Practitioner's to prepare and set up rooms with adequate supplies and equipment.
- Kept detailed records of office inventories and placed orders for more supplies.
Medical Assistant
Express Lane Urgent Care
Turlock, CA
08.2016 - 08.2020
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Performed clerical duties, such as insurance verification, data entry, answering phones and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Scheduled appointments, registered patients.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Obtained pre- and post-treatment vital signs and weight.
- Prepared patients for suture removal and dressing changes.
- Tested and recorded blood glucose levels.
- Verified appropriate lab couriers picked up collected lab specimens.
Education
Medical Office Specialist Certification - Medical Office Assistance
Kaplan Collage
Modesto, CA01.2010
High School Diploma -
Vallecito High School
Vallecito CA06.2005
Skills
- Patient Profiles
- Managing Medical Practices
- Organization and Time Management
- Charting and Clinical Documentation
- Equipment Troubleshooting and Maintenance
- Office Supplies and Inventory
- Outpatient Procedures
- Appointment Organization
- Staff Leadership
- Order Purchasing
- Ultrasound Setup
- Collecting Co-Pays
Nutrition
Currently going to school online for Functional Nutrition certification. I am passionate to help others.
Timeline
Medical Assistant/Administrative Assistant
Modesto Physical Medicine
09.2020 - Current
Medical Assistant
Express Lane Urgent Care
08.2016 - 08.2020
Medical Office Specialist Certification - Medical Office Assistance
Kaplan Collage
High School Diploma -
Vallecito High School
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