Amanda Bordelon
109 Fifth Street,Louisiana
Summary
Dynamic security professional with a proven track record at Securitas, excelling in incident reporting and CCTV surveillance. Adept at fostering a safe environment while delivering exceptional customer service. Recognized for enhancing safety protocols and effectively managing emergency situations, ensuring client and staff well-being through detail-oriented practices.
Overview
21
21
years of professional experience
Work History
Security Officer
Securitas
Monroe La
05.2019 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Domestic Violence Advocate
Turning Point of South Arknasas
El Dorado, AR
05.2021 - 07.2024
- Collaborated with multidisciplinary teams to address clients'' unique needs, resulting in more tailored interventions and improved outcomes.
- Provided crisis intervention services, offering immediate support and guidance to individuals experiencing domestic violence situations.
- Participated in ongoing professional development activities, enhancing knowledge base related to best practices in domestic violence prevention and response efforts.
- Enhanced client self-sufficiency through comprehensive case management services, including referrals to housing and employment opportunities.
- Conducted regular safety audits of facilities and procedures, maintaining a secure environment for staff and clients alike.
- Assisted clients in developing and setting realistic goals to promote positive change.
Assistant Property Manager
M&T Property Management
Farmerville, LA
12.2021 - 05.2023
- Followed up on delinquent tenants and coordinated collection procedures.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
Store Manager
Express Way
Ruston, LA
05.2004 - 05.2015
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
Education
Associate In General Studies -
Louisiana Delta Community College
Monroe, LA05.2024
High School Diploma -
Dubach High School
Dubach, LA05.2000
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- CCTV surveillance
- Detail-oriented
Timeline
Assistant Property Manager
M&T Property Management
12.2021 - 05.2023
Domestic Violence Advocate
Turning Point of South Arknasas
05.2021 - 07.2024
Security Officer
Securitas
05.2019 - Current
Store Manager
Express Way
05.2004 - 05.2015
Associate In General Studies -
Louisiana Delta Community College
High School Diploma -
Dubach High School