Amanda Boswell
Bartlesville,OK
Summary
Disciplined and experienced in the medical and childcare field who possesses outstanding critical thinking and time management capabilities. In-depth knowledge of medical equipment operations. Caring and kind individual recognized for providing first-rate service to patients and family members.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Customer Support Specialist
GRAND Mental Health
09.2023 - 08.2024
- Ensured positive client and guest experiences, managed daily operations including medication pickup, scheduling, and financial processing, and maintained accurate client records in the EHR.
- Facilitated client connections to clinicians and crisis support, handled medication inventory, processed insurance information, and managed medical records requests.
- Promoted CCBHC concepts, participated in staff meetings, and met performance expectations with regular attendance and job-related travel.
Optical Technician
Eyecare Of Bartlesville
08.2021 - 04.2023
- Managed administrative duties with phone reception, appointment scheduling and payment processing.
- Contacted patients when eyeglasses or contact lenses arrived in store and assisted with final fitting.
- Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
Lead Teacher
Good Shepard CDC
08.2019 - 08.2021
- Planned and implemented different daily activities to enhance overall development and growth of every student.
- Monitored students' academic, social, and emotional progress and recorded in individual files.
- Developed weekly lesson plans and activities to engage children and promote learning.
Paraprofessional
Ranch Heights
03.2019 - 08.2019
- Maintained safety and security by overseeing students in recess environments.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Provided support during classes, group lessons, and classroom activities.
Preschool Teacher Leader
Good Shepherd Child Development Center
08.2017 - 03.2019
- Developed innovative activities to engage young children in learning process.
- Helped new preschool children get used to classes by giving one-on-one support.
- Modeled positive behavior and communication skills for students.
- Incorporated music, art and literature into curriculum.
Education
Highschool Diploma -
Caney Valley High School
Caney, KS05.2008
Skills
- Customer Inquiries
- Instructing Patients
- Accepted Practice Guidelines
- Critical Thinking
- Customer Service
Certification
CPR Certification
First Aid Certification
Timeline
Customer Support Specialist
GRAND Mental Health
09.2023 - 08.2024
Optical Technician
Eyecare Of Bartlesville
08.2021 - 04.2023
Lead Teacher
Good Shepard CDC
08.2019 - 08.2021
Paraprofessional
Ranch Heights
03.2019 - 08.2019
Preschool Teacher Leader
Good Shepherd Child Development Center
08.2017 - 03.2019
Highschool Diploma -
Caney Valley High School