Summary
Overview
Work History
Education
Skills
Personal Information
Additional Information - Professional License
Timeline
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Amanda Bragg

Hot Springs

Summary

Dynamic Licensed Benefit Consultant with a proven track record at YourWay Insurance, excelling in customer needs assessments and cross-selling strategies. Leveraging Medicare expertise and critical thinking, I enhance client portfolios while fostering strong relationships, driving member satisfaction, and achieving significant sales growth through effective team collaboration and training initiatives.

Overview

19
19
years of professional experience

Work History

Licensed Benefit Consultant

Your Way Insurance
08.2022 - Current
  • Conducted customer needs assessments to determine optimal coverage levels and options.
  • Identified cross-selling opportunities for additional policies or services to existing clients.
  • Guided and supported less experienced agents throughout onboarding process.

Senior Benefits Consultant II

GoHealth
06.2021 - 10.2022
  • Delivered expert advice on benefits plans and programs to clients.
  • Conducted assessments of customer needs to determine suitable coverage options.
  • Identified cross-selling opportunities for additional policies and services to enhance client portfolios.

Licensed Insurance Agent

TTEC
08.2020 - 06.2021
  • Executed consultative sales for auto, home, health, and various insurance products across 45 states.
  • Cultivated strong client relationships to uphold exceptional customer service standards.

Stay at home, mom

03.2020 - 08.2020

Licensed Insurance Agent

American Medicare Advisors
Hot Springs
11.2018 - 03.2020

Retail Management

Chico's FAS, Wet Seal, Cato, Clark's, Lucky Brand
01.2006 - 01.2018
  • Boosted sales and customer satisfaction by leading retail teams across multiple brands.
  • Implemented inventory controls to reduce shrinkage and optimize stock levels.
  • Trained staff in customer service, improving store performance and enhancing employee retention.
  • Analyzed sales data to identify trends, driving strategic decisions for revenue growth.

Education

High School Diploma -

Hot Springs High
Hot Springs, AR
05-1997

Personal Lines Insurance -

ExamFx
Online

Accident and Health or Sickness -

Xcel Solutions
Online

Skills

  • Medicare insurance expertise
  • Customer service and support
  • Data entry and analysis
  • Healthcare evaluation
  • Member satisfaction and engagement
  • Enrollment process management
  • Critical thinking skills
  • Client inquiry resolution
  • Team collaboration and leadership
  • Insurance query resolution
  • Market trends analysis
  • Household operations management
  • Sales boosting strategies
  • Customer satisfaction enhancement
  • Inventory control management
  • Staff training and development
  • Sales data analysis
  • Stakeholder collaboration and communication
  • Problem solving techniques
  • Relationship building skills

Personal Information

Title: Licensed Benefit Consultant

Additional Information - Professional License

NPN, 19336531

Timeline

Licensed Benefit Consultant

Your Way Insurance
08.2022 - Current

Senior Benefits Consultant II

GoHealth
06.2021 - 10.2022

Licensed Insurance Agent

TTEC
08.2020 - 06.2021

Stay at home, mom

03.2020 - 08.2020

Licensed Insurance Agent

American Medicare Advisors
11.2018 - 03.2020

Retail Management

Chico's FAS, Wet Seal, Cato, Clark's, Lucky Brand
01.2006 - 01.2018

High School Diploma -

Hot Springs High

Personal Lines Insurance -

ExamFx

Accident and Health or Sickness -

Xcel Solutions

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Amanda Bragg