Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant
Amanda Braswell

Amanda Braswell

Ashford,AL

Summary

Authorized to work in the US for any employer Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

11
11
years of professional experience

Work History

Administrative Assistant

Dothan Tree Experts
Cowarts, AL
08.2020 - 10.2022
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Monitored supervisor's work calendar and scheduled appointments, meetings and travel.

Assistant Store Manager

Dollar General
Ozark, AL
03.2016 - 06.2020
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
  • Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
  • Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
  • Reviewed sales and gross profit reports to determine options for increasing market growth.
  • Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.

Cash Office Associate

Winn Dixie
Dothan, AL
02.2012 - 04.2016
  • Balanced safe, prepared tills and prepared register bags for next sales date.
  • Prepared bank deposits and corporate cash shipments.
  • Sorted and counted coin and currency to make change for associates.
  • Verified cash flow and electronic transactions from credit card system to balance registers.
  • Followed company policies, procedures and practices for accurate recordkeeping and loss prevention.
  • Set up, tested and balanced registers for front-end employees.
  • Maintained petty cash records of debits and credits in accordance with established policies and procedures.
  • Researched and resolved account discrepancies.
  • Trained new employees on proper cash routines, procedures and requirements.
  • Performed hourly pick-ups and readings for front end to monitor sales and revenue.
  • Trained new associates on POS system and key sales tactics to run cash office.
  • Verified totals, checked store transfers and assisted with price changes.

Education

High school diploma -

Ashford High School

Skills

  • Assistant Manager Experience
  • Cash Handling
  • Inventory Control
  • Management
  • Merchandising
  • POS
  • Sales
  • Supervising Experience
  • Store Management Experience
  • Retail Management
  • Planograms
  • Retail Sales
  • Customer Service
  • Shift Management
  • Loss Prevention
  • Commercial Cleaning
  • Leadership
  • Pricing
  • Supply Inventory Control
  • Office Equipment Operation
  • Multitasking and Time Management
  • Ease with Computers and Technology
  • Strong Organizational Skills
  • Document and File Management
  • Appointment Coordination
  • Mail Management
  • Employee Training
  • Document Sorting
  • Cash Deposit Preparation
  • Invoice Processing

Timeline

Administrative Assistant

Dothan Tree Experts
08.2020 - 10.2022

Assistant Store Manager

Dollar General
03.2016 - 06.2020

Cash Office Associate

Winn Dixie
02.2012 - 04.2016

High school diploma -

Ashford High School

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Amanda Braswell