Summary
Overview
Work History
Education
Accomplishments
Timeline
Generic

Amanda Brooks-Mitchell

New Iberia,LA

Summary

Detail-oriented Retail Manager with 10+ years of experience seeks to improve overall efficiency in retail environment.

Overview

17
17
years of professional experience

Work History

Stocking Coach 3

Walmart
03.2015 - 03.2021
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Recruited and hired qualified candidates to fill open positions.
  • Coordinates, completes, and overseas assignments by developing and maintaining relationships with key stakeholders.
  • Supporting plans and initiatives to meet customer and business needs.
  • Identifying and communicating goals and objectives.
  • Building accountability for and measuring progress in achieving results.
  • Identifying and addressing improvement opportunities.

Assistant Manager

Centennial Wireless
04.2004 - 11.2014
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.

Education

High School Diploma -

New Iberia Senior High School
New Iberia, LA
05.1987

Accomplishments

Proud veteran of the United States Marine Corps.

Timeline

Stocking Coach 3

Walmart
03.2015 - 03.2021

Assistant Manager

Centennial Wireless
04.2004 - 11.2014

High School Diploma -

New Iberia Senior High School
Amanda Brooks-Mitchell