Amanda Brooks-Mitchell
New Iberia,LA
Summary
Detail-oriented Retail Manager with 10+ years of experience seeks to improve overall efficiency in retail environment.
Overview
17
17
years of professional experience
Work History
Stocking Coach 3
Walmart
Lafayette, LA
03.2015 - 03.2021
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Recruited and hired qualified candidates to fill open positions.
- Coordinates, completes, and overseas assignments by developing and maintaining relationships with key stakeholders.
- Supporting plans and initiatives to meet customer and business needs.
- Identifying and communicating goals and objectives.
- Building accountability for and measuring progress in achieving results.
- Identifying and addressing improvement opportunities.
Assistant Manager
Centennial Wireless
New Iberia, LA
04.2004 - 11.2014
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Education
High School Diploma -
New Iberia Senior High School
New Iberia, LA05.1987
Accomplishments
Proud veteran of the United States Marine Corps.
Timeline
Stocking Coach 3
Walmart
03.2015 - 03.2021
Assistant Manager
Centennial Wireless
04.2004 - 11.2014
High School Diploma -
New Iberia Senior High School