Amanda Brummett
Indianapolis,IN
Summary
Ambitious academic discipline student committed to academic excellence. Prepared to implement diverse skill sets, technical proficiencies, and new perspectives to leadership personnel. Excellent computer skills to troubleshoot technical issues and proficiency with Microsoft Office Suite.
Overview
21
21
years of professional experience
Work History
Assistant
Express Security
Indianapolis, IN
03.2020 - 01.2025
- Performed accounting or financial analysis.
- Coordinated support to facilitate general office operations.
- Assisted in the development of new policies and procedures to improve operational efficiency.
- Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
- Encouraged and improved cross-department internal communication.
- Answered incoming calls and directed them to appropriate personnel or departments.
- Maintained positive working relationship with fellow staff and management.
- Scheduled meetings, appointments and travel arrangements for staff members.
- Participated in credit and collections activities.
- Reviewed and approved vendor invoices.
- Developed positive relationships with internal customers through effective communication techniques.
- Handled confidential information with discretion and integrity.
- Received and distributed mail, letters and packages.
- Organized and maintained filing systems for documents and records.
- Stocked inventory and ordered office and kitchen supplies.
- Broke down boxes for garbage and recycling.
- Maintained front desk to provide positive first impression.
- Ensured office equipment was operational, stocked with supplies and maintained in a clean condition.
- Used filing systems to improve document management and organization.
- Offered reception coverage to relieve staff during absences or breaks.
Patient Advocate
Med One
Greenwood , IN
09.2003 - 03.2020
- Met regularly with department managers to review procedures and protocols related to patient advocacy.
- Initiated application processes to add patients to assistance programs at bedside and followed through until completion.
- Advised on available resources such as financial assistance programs or home care options.
- Managed patient check-in process, ensuring accurate data entry of personal and insurance information.
- Managed database of patient information and frequently used computerized systems to track details.
- Explained various admission forms and policies, acquiring signatures for consent.
- Assembled registration paperwork and placed identification bands on patient.
- Verified patients' insurance and payment methods during admissions or check-in processes.
- Acted as liaison for hospital staff, physicians, patients and family members.
- Coordinated transportation services for those who needed it.
- Applied HIPAA privacy and security regulations while handling patient information.
- Screened patients for eligibility for state, local and federal assistance programs.
- Gathered and analyzed patient information to determine special program eligibility.
- Drafted educational brochures and informative newsletters for patients and staff.
- Monitored waiting areas to ensure a comfortable and safe environment for patients and visitors.
- Obtained necessary signatures for privacy laws and consent for treatment.
- Completed registration procedures for patients, expertly inputting information to meet provider, facility and legal requirements.
- Organized patient records and updated information in the hospital database system.
- Provided emotional support and counseling to patients and their families.
- Assisted patients in selecting appropriate courses of actions and obtaining needed support.
- Facilitated communication between providers, patients, and family members.
- Assisted with the completion of insurance paperwork for patient coverage.
Education
High School Diploma -
Plainfield High Schools
Plainfield, NJ05-2003
Skills
- Mail distribution
- Team collaboration
- Project coordination
- Time management
- Production leadership
- Data entry
- Microsoft Office Suite
- Business correspondence
- Meeting support
- Record preparation
- Problem-solving
- Meeting coordination
- Client interaction
- Event planning
- Computer skills
- Report generation
- Conflict resolution
- Online research
- Task prioritization
- Calm demeanor
- Schedule and calendar management
- Basic accounting
- Attention to detail
- Travel arrangements
- Document preparation
- Schedule coordination
- Positive and professional
- Corporate procedures
- Billing and coding
- Office administration
- Project management
- Administrative tasks
- Administrative support
- Workflow optimization
- File and record keeping
- Expense reporting
Timeline
Assistant
Express Security
03.2020 - 01.2025
Patient Advocate
Med One
09.2003 - 03.2020
High School Diploma -
Plainfield High Schools