AMANDA BRYANT
Summary
Skilled professional brings strong people skills to each customer interaction. Honest, hardworking demeanor. Meets new challenges with attention to detail and team spirit. Will provide professional support to customers, resolving inquiries and maintaining positive relationships.
Overview
26
26
years of professional experience
Work History
HEAD TELLER/Customer Service Representative
Centennial Bank
Trezevant
06.2020 - 04.2026
- Supervised daily operations of teller line
- Ensured compliance with bank policies and regulatory requirements.
- Managed cash handling procedures and maintained accurate cash drawer balances.
- Coordinated scheduling to ensure optimal teller coverage during peak hours, enhancing customer service.
- Collaborated with management to improve service quality and process efficiency.
- Maintained confidentiality of customer accounts by adhering to security procedures.
- Resolved customer inquiries and issues efficiently, contributing to improved customer satisfaction.
- Trained new employees on customer service standards and operational procedures, fostering a knowledgeable team.
- Organized and attended various job and college fairs on behalf of the company
Loan Assistant/CSR/Teller
THE BANK OF MILAN
Trezevant
08.2017 - 06.2020
- Assisted loan officers in processing applications and gathering necessary documentation.
- Prepared loan files and ensured compliance with bank policies.
- Communicated with clients to clarify loan requirements and address
- Opened new accounts, CDs and IRAs
- Organized and made various bank related presentations to schools on behalf of the company
- Worked closely with loan officers to ensure timely completion of all necessary paperwork associated with each transaction.
- Actively participated in weekly team meetings to discuss progress on projects.
- Served on the Milan Chamber of Commerce Board of Directors
Teller/CSR
BANCORPSOUTH
Milan
08.2000 - 08.2016
- Maintained cash drawer balance and verified daily transactions.
- Assisted customers with account inquiries and service requests.
- Promoted bank products and services to enhance customer relationships.
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Answered customer inquiries regarding bank products and services.
- Built and maintained client relationships through quality, personalized interactions.
- Organized and made various bank related presentations to schools on bahalf of the bank
Education
MILAN HIGH SCHOOL
Milan, TNSome College (No Degree) - Business Administration
Jackson State Community College
Jackson, TNSkills
- Customer Service driven
- Multitasking in fast pace environment experience
- Attention to detail
- Good negotiation skills
- Professional phone etiquette
- Time management
Timeline
HEAD TELLER/Customer Service Representative
Centennial Bank
06.2020 - 04.2026
Loan Assistant/CSR/Teller
THE BANK OF MILAN
08.2017 - 06.2020
Teller/CSR
BANCORPSOUTH
08.2000 - 08.2016
MILAN HIGH SCHOOL
Some College (No Degree) - Business Administration
Jackson State Community College