Hannah Comans
Summary
I have done a range of jobs all from training, assisting customer, greeting customers, handling money, doing simple math, and maintaining a great attitude wherever I go. I am a fast learner and can adapt to any environment I am in. I am a team player. I am very hard hard-working.
Overview
11
11
years of professional experience
Work History
Head Teller/Customer Service Representative
Communtiy Bank
05.2024 - Current
- Supervised teller team during daily community bank branch operations
- Balanced cash drawers and verified vault cash controls
- Resolved customer account questions with clear, friendly service
- Trained new tellers on procedures and cash handling
- Kept teller window areas clean, organized, and fully stocked.
- Coordinated with branch leadership on service issues and workflow
- Maintained confidentiality of customer accounts by adhering to security procedures.
- Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
- Performed basic administrative tasks regarding banking products by handling phone calls, inquiries, and emails.
Manager/Sales Associate
Crawford Hill Boutique
10.2020 - Current
- Trained and assisted employees in daily tasks.
- Handled and resolved customer complaints.
- Excellent customer service.
- resolved customer complaints to improve satisfaction and loyalty.
- Delivered excellent customer service in a fast-paced environment.
- Greeted customers with a friendly smile upon arrival.
- Maintained a positive attitude and organized workspace for efficiency.
Restaurant Hostess
Genna Benna's
10.2018 - 03.2020
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Organized waitlist during peak hours to streamline guest seating.
- Delivered friendly service by addressing customer inquiries and resolving concerns.
- Coordinated reservations and accommodated special requests for accurate guest counts.
Hostess Trainer and Togo
Outback Steakhouse
04.2016 - 08.2018
- Managed reservations and seating arrangements to enhance customer satisfaction.
- Streamlined training process for new hostesses, significantly reducing onboarding time.
- Implemented weekly meetings to improve team communication, addressing concerns and sharing updates.
- Developed training materials to standardize hostess procedures, ensuring consistency in service.
Education
High School Diploma -
Richland High School
Richland, MSSkills
- Teller supervision
- Cash handling
- Security procedures
- Customer service
- Customer complaint handling
- Attention to detail
- Team leadership
- Composure under pressure
- Process improvement
- Team leadership
Clear communication
- Team leadership
Timeline
Head Teller/Customer Service Representative
Communtiy Bank
05.2024 - Current
Manager/Sales Associate
Crawford Hill Boutique
10.2020 - Current
Restaurant Hostess
Genna Benna's
10.2018 - 03.2020
Hostess Trainer and Togo
Outback Steakhouse
04.2016 - 08.2018
High School Diploma -
Richland High School