Amanda Buice
Conyers,GA
Summary
Experienced with territory management, sales, and service delivery. Utilizes strategic planning and relationship management to enhance client satisfaction and drive business growth. Track record of fostering strong client relationships and achieving sales targets.
Overview
6
6
years of professional experience
Work History
Territory Manager - Sales and Service
Ragsdale Heating and Air
07.2023 - Current
- Managed customer relationships through CRM platforms, ensuring accurate data tracking and follow-up.
- Utilized Excel and other MS Office tools for reporting, scheduling, and data organization.
- Contributed to revenue growth by consistently exceeding sales goals and securing large acquisitions.
- Implemented merchandising strategies to improve product visibility and customer engagement.
- Provided team support through leadership, guidance, and conflict management.
- Developed and executed territory sales strategies to enhance market penetration and customer engagement.
Sales Manager
American Income
09.2022 - 06.2023
- Used CRM databases to document customer interactions, transactions, complaints, and sales records.
- Produced and maintained sales documents, finalized agreements, and ensured accurate filing of records.
- Identified customer needs and recommended appropriate products and services.
- Mentored new employees on customer service, organization, and basic accounting-related processes.
- Collaborated with management to improve operations based on customer trends and purchasing behavior.
Shift Manager
CVS
05.2020 - 06.2022
- Processed daily paperwork, balanced cash drawers, prepared deposits, and ensured accurate financial reporting.
- Trained new employees on POS systems, inventory procedures, and operational standards.
- Provided excellent customer service by assisting with product selection and resolving issues.
- Worked with team members to achieve sales targets and maintain store compliance.
- Identified operational issues and implemented process improvements to enhance productivity and safety.
- Conducted business-to-business sales and maintained professional relationships.
Education
Bachelor of Science - Accounting
Point University
West Point, GA05.2025
Skills
- Financial & Data Entry Accuracy
- Payment Processing & Recordkeeping
- Data Management & Reporting
- Advanced MS Office (Excel, Word, PowerPoint)
- CRM & Office Management Software
- Customer Needs Assessment
- Organizational & Time Management
- Conflict Resolution
- Leadership & Training
- Team Management
- Hardware/Software Troubleshooting
- Sales presentations
- Territory expansion
Timeline
Territory Manager - Sales and Service
Ragsdale Heating and Air
07.2023 - Current
Sales Manager
American Income
09.2022 - 06.2023
Shift Manager
CVS
05.2020 - 06.2022
Bachelor of Science - Accounting
Point University