Amanda Butler
Conroe,TX
Summary
Dynamic and results-oriented professional with extensive experience in fast-paced environments, notably with DoorDash and Gulf Coast Regional Blood Center. Excelled in customer service and problem-solving, significantly improving customer satisfaction and operational efficiency. Demonstrated expertise in time management and a positive attitude, ensuring timely and accurate service delivery. Proven track record in leadership, teamwork, and adherence to safety standards.
Overview
15
15
years of professional experience
Work History
Delivery Driver
DoorDash
08.2024 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
Mobile Operations Phlebotomist Supervisor
Gulf Coast Regional Blood Center
09.2013 - 07.2024
- Provided coaching/training when needed with staff
- Analyzed data relating to quality improvement, procedures and products; recommended improvements
- Reviewed donor records to ensure accuracy and completeness in a timely manner
- Identified and addressed non-routine situations arising throughout the day
- Enforced The Blood Center's policies, affirmative action and the safety and health of donors and staff
- Assigned daily tasks and ensured that all daily goals were achieved
- Attended and completed continuing education and training in Apheresis procedures, instruments and equipment as required
Pharmacy Technician
Walgreens
06.2009 - 02.2010
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Education
Phlebotomy
Kingwood LoneStar College
Kingwood, TX06-2013
High School Diploma -
Kingwood High School
Kingwood, TX05-2009
Skills
- Positive Attitude
- Customer Service
- Valid Driver's License
- Teamwork and Collaboration
- Time Management
- Attention to Detail
- Problem-Solving
- Dependable and reliable
Timeline
Delivery Driver
DoorDash
08.2024 - Current
Mobile Operations Phlebotomist Supervisor
Gulf Coast Regional Blood Center
09.2013 - 07.2024
Pharmacy Technician
Walgreens
06.2009 - 02.2010
Phlebotomy
Kingwood LoneStar College
High School Diploma -
Kingwood High School