Amanda Calabretta
Winter Haven,FL
Summary
Dedicated Customer Service Representative who provides exceptional customer service through active listening and problem solving.
Overview
9
9
years of professional experience
Work History
Crew Member
McDonald's
245 6th St NW Winter Haven, Fl 33881
11.2014 - Current
- Addressed and resolved customer product complaints empathetically and professionally.
- Greeted customers promptly.
- Received customer payments.
- Monitored areas for security issues and safety hazards.
- Collected and stored coupons.
- Trained new cashiers on procedures, customer service and sales techniques.
- Assisted on sales floor as needed to maintain service standards.
- Operated the drive-through window and sales register quickly and efficiently.
- Maintained high standards of customer service during high-volume, fast-paced operations.
Education
High School Diploma - undefined
Winter Haven High School
2014
Skills
- Customer interface expertise
- Dedicated team player
- Customer-oriented
- Quick learner
- Organized multi-tasker
- Friendly and helpful
- Good with numbers and math
- Fast and efficient service worker
Timeline
Crew Member
McDonald's
11.2014 - Current
High School Diploma - undefined
Winter Haven High School