Summary
Education
Skills
Timeline
BusinessDevelopmentManager
Sabrina Sasser

Sabrina Sasser

Charlotte,North Carolina

Summary

Patient and empathetic Customer Service Representativewith extensive background in conflict resolution and customer care. Desires a Customer Service Representative role. Knowledgeable and dedicated customer service professional with extensive experience in [Type] industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Education

Bachelor of Science - Business Administration & Management

University of Phoenix
Current

Associate of Applied Science - Medical Assisting

ECPI University
Charlotte, NC
2011

Skills

  • Creative problem solver
  • Exceptional communication skills
  • MS Windows proficient
  • Quick learner
  • Training development aptitude
  • Local/state health laws knowledge
  • Credit card processing
  • Medical terminology knowledge
  • POS systems expert
  • Proficient in cash management
  • Strong client relations
  • Accounts payable specialist
  • SAP expertise
  • Self-motivated professional
  • Strong communication skills
  • Expertise in invoice and payment transactions
  • Account reconciliation
  • PeopleSoft expert
  • Invoice coding familiarity
  • Exceptional organization
  • Ethical approach
  • Superior attention to detail
  • Skilled in call center operations
  • Customer interface expertise
  • Exceptional workflow management
  • Adheres to customer service procedures
  • Committed to maintaining data integrity
  • Strong problem solving aptitude
  • Completed telephone training seminar
  • Familiarity with Key Performance Indicators (KPIs)
  • Avaya Software knowledge

Timeline

Bachelor of Science - Business Administration & Management

University of Phoenix

Associate of Applied Science - Medical Assisting

ECPI University
Sabrina Sasser