Amanda Calascibetta-Arman
Hazelwood,MO
Summary
Hardworking, passionate, dependable, professional, seeking a position that will allow me to utilize my current skills and experience, while building new skills and knowledge that will assist in achieving success and growth within the company.
Overview
20
20
years of professional experience
Work History
VetAssist Program Specialist III-Pre-Development
Veterans Home Care, LLC
12.2015 - 03.2023
- Reviewed demographic, military, marriage, death, medical, income and asset documents, checking for completed documents, accuracy and discrepancies in information .
- Communicated the outcome of the review with Sales Team to notify them of any questions, discrepancies or missing information that was still needed to complete the VA application.
- Generated VA (pension) Applications and Start of Care Notices , after requested information was collected and verified.
- Sent VA Applications and required supporting documentation to the VA via fax or online portal, by the end of month deadline. Tracked sent confirmations.
- Sent completed Start of Care Authorizations to partnering home care agencies via fax or email.
- Reviewed and corrected Independent Contract Agreements, to assure accuracy, prior to sending to accounting.
- Verified existing client information in CRM database.
- Entered additional data on clients, agencies, etc., into appropriate fields of CRM database.
Front Office Coordinator/Dental Assistant
Hanne Dental- Dr Sharon Hanne, DDS
01.2010 - 12.2015
- Sole employee responsible for managing all daily operations of back and front office duties .
- Scheduled, rescheduled and cancelled patient appointments .
- Helped patients complete necessary medical forms and documentation.
- Verified patient dental insurance and coverage.
- Prepared and presented treatment plans and financing options with patients.
- Collected and posted patient payments.
- Filed insurance claims and posted insurance payments.
- Seated patients; reviewed medical history and dental concerns.
- Took necessary digital radiographs, using Dentrix software.
- Assisted dentist chairside in a variety of dental procedures.
- Took variety of dental impressions .
- Reviewed post op instructions with patients.
- Sterilized and disinfected all dental instruments and operatories.
- HIPPA and OSHA Compliancy
Dental Assistant
Hollywood Smiles- Dr Richard Squires, DDS
12.2006 - 12.2009
- Reviewed and updated patient health history, medications and concerns.
- Took necessary digital radiographs using Dentrix software.
- Assisted dentist chairside during a variety of procedures.
- Took a variety of impressions; poured casts up in stone when needed.
- Fabricated temporary crowns, bleach trays, and retainers.
- Sterilized all dental instruments and tools, using cold sterile or auto clave.
- Disinfected, sanitized and restocked operatories.
- Prepare operatory with tray, instruments, equipment and supplies for next scheduled procedure.
- Maintained dental supply inventory by checking stock and placing orders for supplies.
- HIPPA and OSHEA compliancy.
Portrait Studio Manager
PCA National, LLC
07.2003 - 12.2006
- Effectively managed a team of 8 employees, at three studio locations.
- Maintained positive customer relations.
- Maintained professional demeanor by staying calm when addressing concerns and unhappy customers.
- Worked in studio, as a level III photographer, shooting sessions of individuals, and groups of all sizes and ages.
- Upsold additional portraits, poses, packages or specialty products to maintain a strong sales average.
- Changed film weekly and send to lab.
- Performed quality control inspections on all processed portrait shipments, to assure order accuracy and high quality.
Education
No Degree - Prerequisites Completed For AAS-Nursing
St Louis Community College
St Louis, MO09.2015
Certificate of Proficiency - Dental Assisting
Advanced Dental Careers
Chesterfield, MO09.2006
Skills
- Strong Customer Service
- Strong Communication and Interpersonal Skills
- Microsoft Word and Outlook
- Attention to Detail
- Time Management
- Meeting Deadlines
- Teamwork
- Leadership
Timeline
VetAssist Program Specialist III-Pre-Development
Veterans Home Care, LLC
12.2015 - 03.2023
Front Office Coordinator/Dental Assistant
Hanne Dental- Dr Sharon Hanne, DDS
01.2010 - 12.2015
Dental Assistant
Hollywood Smiles- Dr Richard Squires, DDS
12.2006 - 12.2009
Portrait Studio Manager
PCA National, LLC
07.2003 - 12.2006
No Degree - Prerequisites Completed For AAS-Nursing
St Louis Community College
Certificate of Proficiency - Dental Assisting
Advanced Dental Careers
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