Summary
Overview
Work History
Education
Certification
Timeline
Generic

AMANDA CAREY

Woonsocket,RI

Summary

To obtain a position where I can use my knowledge and experience to make a positive impact on a company.

Experienced with quality management processes and methodologies. Utilizes comprehensive quality control techniques to enhance product standards and ensure compliance. Strong understanding of team leadership and continuous improvement strategies.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Administrative Assistant

Jewel Case Corp
01.2025 - Current
  • Handling the incoming phone calls for the entire office on a multiline phone system.
  • Maintaining documentation within the office including inventory, invoices, accounts receivable, order confirmations, and packing slips.
  • Handling correspondence for the CEO, Operations Manager, and Customer Service Manager.
  • Supporting staff is all aspects of the day to day business.
  • Managing and maintaining office, warehouse, and janitorial supplies.
  • Working collaboratively with all departments to ensure cross functional success.

Supplier Quality Manager

HPNE
01.2023 - 10.2024
  • Review supplier quality data to identify process improvement opportunities.
  • Work closely with suppliers to improve product quality, delivery times, and resolve issues.
  • Conduct thorough supplier audits, ensuring strict compliance with quality standards.
  • Managed complex quality issues, driving significant improvements in supplier performance and product reliability.
  • Pioneered advanced quality systems through strategic database management and in-depth analysis. Revamped documentation processes, enhancing internal audit efficiency and inspection accuracy.
  • Spearheaded comprehensive training programs on quality-related areas, including 5S and Lean methodologies. Fostered a culture of continuous improvement across the organization.
  • Served as primary liaison with external customers on quality matters, effectively resolving concerns and strengthening relationships. Maintained robust calibration systems for optimal performance.
  • Analyzed supplier quality data, identifying process improvement opportunities. Conducted audits to ensure compliance with quality standards.

Quality Control/Quality Assurance Manager

G-Form, LLC
05.2022 - 11.2022
  • Product Specification & First Article approvals
  • New Item documentation
  • Keep company audit ready at all times.
  • Manage CAPA for internal deviations
  • Manage CAR/SCAR
  • Ensuring proper GMP Documentation
  • Conduct Internal audits annually, across all departments.
  • Conduct Management reviews.
  • Responsible for site safety
  • Ensure product quality consistency.
  • Manage two employees.
  • Check new tooling created on-site.
  • Verify mold and die accuracy.
  • Supervise SEI Testing and Sample sizes.
  • Check outgoing shipments for accuracy.
  • Work with the production manager for training
  • Implement new strategies to improve yield.

Quality Assurance and Social Compliance Manager

Fit & Fresh, Inc
05.2021 - 05.2022
  • Control the Supply Chain in China, Korea, and Cambodia
  • Ensure product specifications are accurate and up to date.
  • Manage testing with 3rd party testing labs in the US and China
  • Manage Retail driven testing programs.
  • Review CAPA’s submitted by suppliers.
  • Investigate consumer complaints received via web and Customer Service
  • Implement Standard Operating Procedures as it relates to quality.
  • Coordinate audits per retailer requirements
  • Review and Approve label claims.
  • Manage the Quality Budget

Quality Manager

Diversified Distribution
02.2018 - 05.2021
  • Product Specification approvals
  • Address deviations from Customers regarding Private Label product
  • New Item documentation
  • Keep company audit ready at all times.
  • Manage and host all 3rd party audits.
  • CAPA responses from Social and GMP audits
  • Manage CAR/SCAR
  • Scheduling of audits for UL, Intertek and BV as needed.
  • Status meetings with customers
  • Ensuring proper GMP Documentation
  • Conduct annual GMP training for the site.
  • Conduct Internal audits annually, across all departments.
  • Conduct Management reviews.
  • Responsible for site safety
  • Ensure product quality consistency.
  • Manager two team members

Client Manager

Intertek Testing Services
12.2013 - 02.2018
  • Provide regular weekly updates with CVS team (or as appropriate) to discuss project goals, deliverables, status, etc
  • Act as single point of contact between CVS and Intertek
  • Schedule and Release program audits for Regulated and non-Regulated sites
  • Track all audit activity
  • Update and maintain SKU database including Vendor, Manufacturing Site, Packaging site, and Country of Origin
  • Approve and manage CAPA submissions for supply chain
  • Follow up with delinquent CAPA submissions.
  • Trouble shoot issues escalated by the scheduling teams
  • Maintain database with accurate contact information for entire supply chain
  • Resolve scheduling conflicts for supply sites
  • Control the full CVS Schedule of over 1,000 annual audits
  • Maintain accurate category management for all CVS supply sites
  • Triage potential new item alerts for manufacturing, packaging, holding, and subcontractor information. Approve items in a timely manner

Global Complaints & Consumer Affairs Coordinator

Kaz Incorporated
09.2009 - 11.2013
  • Expertise of the Consumer Calls process and the Oracle application
  • Good Understanding of Medical Device and Consumer Device Complaints, Reporting Requirements, Corrective and Preventative Actions and Complaint Investigations
  • Excellent Understanding of Consumer Affairs workflow and activities.
  • Review all consumer calls on a daily basis and evaluate them for reporting, investigations, Corrective action and any Field actions
  • Follow through with investigators to complete Complaint Investigations and ensure that they are completed in a timely manner
  • Follow through with Complaint reporting in a timely manner so that they are completed in a timely manner within the reporting requirement timeframe
  • Complete Medical Device Reporting and CPSC related reporting documentation
  • Follow thru with CAPA investigators to ensure that they are completed in a timely manner
  • Communicate with foreign offices and supplies to ensure timely and accurate information for DHR and Complaint Closure.
  • Test and Verify all Regulatory software testing.
  • Maintain and own the Complaint System
  • Participate in Usability Studies for new products as both moderator and observer
  • Responsible for EPA and FDA Establishment Registration as well as State Registration for Pesticides, 25(b) and FIFRA Exempt products.

Education

Human Growth & Development

Wheelock College
Boston, MA

Certification

Six Sigma Green Belt

Timeline

Administrative Assistant

Jewel Case Corp
01.2025 - Current

Supplier Quality Manager

HPNE
01.2023 - 10.2024

Quality Control/Quality Assurance Manager

G-Form, LLC
05.2022 - 11.2022

Quality Assurance and Social Compliance Manager

Fit & Fresh, Inc
05.2021 - 05.2022

Quality Manager

Diversified Distribution
02.2018 - 05.2021

Client Manager

Intertek Testing Services
12.2013 - 02.2018

Global Complaints & Consumer Affairs Coordinator

Kaz Incorporated
09.2009 - 11.2013

Human Growth & Development

Wheelock College

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AMANDA CAREY