Amanda Carothers
Broken Arrow,Ok
Summary
Dynamic professional with a proven track record at St John Clinic Cardiology, adept in medical scheduling and demonstrating exceptional follow-up skills. Expert in insurance verification and physician authorizations, significantly enhancing patient care efficiency. Excelled in cross-functional roles, showcasing multi-line phone proficiency and a commitment to excellence in healthcare coordination.
Overview
22
22
years of professional experience
Work History
Referral Spec.
St John Clinic Cardiology
Broken Arrow, USA
04.2010 - Current
- Referred patients to specialized health resources or community agencies to furnish additional assistance.
- Educated patients about procedures prior to referral visits.
- Responded promptly to inquiries from physicians and other healthcare providers related to referrals.
- Called insurance companies to ascertain pertinent information regarding policies and payment benefits for patients.
- Evaluated patient eligibility and benefits for requested procedures and medications.
- Contacted insurance companies to obtain necessary preauthorizations needed for upcoming tests and procedures.
- Reviewed and processed prior authorization requests for medical procedures and medications according to established guidelines.
Beauty Consultant
Ulta Beauty
Broken Arrow, USA
10.2018 - 03.2021
- Worked at the cash register handling purchases.
- Recommended appropriate products to meet customers' individual needs.
- Handled returns and exchanges according to company policies.
- Answered store and merchandise questions and led customers to wanted items.
- Educated customers on proper application techniques for cosmetics products.
EKG Tech
Warren Clinic/Springer Clinic
Tulsa, USA
01.2003 - 02.2005
- Performed EKG’s for clinic physicians
Education
GED -
Union High School
Tulsa, Ok01.1995
Skills
- Telephone triage
- Physician authorizations
- Follow-up skills
- Medical terminology
- Appointment scheduling
- Pre-authorizations
- Insurance verification
- Multi-line phone proficiency
- Medical scheduling
- Scheduling software
Languages
English
References
References available upon request.
Timeline
Beauty Consultant
Ulta Beauty
10.2018 - 03.2021
Referral Spec.
St John Clinic Cardiology
04.2010 - Current
EKG Tech
Warren Clinic/Springer Clinic
01.2003 - 02.2005
GED -
Union High School
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