AMANDA CARRAH
Saint Johns,FL
Summary
PERSONABLE and PROFESSIONAL BENEFITS CONSULTANT committed to delivering excellent customer service and counsel. Demonstrated history of developing individualized benefits plans that meet clients' needs while cutting costs. Skilled in maintaining client relationships by ensuring employees have the information required to get the most out of each plan.
Overview
25
25
years of professional experience
Work History
Benefits Consultant/Owner
Client Advocates, LLC
04.2011 - Current
- Achieved high client retention rates offering clients expertise in benefits administration, legislation and compliance of health and welfare plans
- Facilitated increased revenue by educating existing clients on additional services, products and funding alternatives
- Designed benefits packages for clients' employees by establishing organization's needs, identifying budgetary limitations and maximizing employee retention
- Implemented open enrollment system to streamline benefits processes for employees
- Resolved issues and inquiries from plan participants regarding health and welfare benefits
Benefits Consultant/Client Manager
Willis, Global Insurance Brokerage/Consulting Firm
06.2004 - 08.2010
- Managed and motivated the department team resulting in strong client sales and retention
- Managed the complete sales and renewal process of all health and welfare plans for prospects and clients
- Lead the department in technology training, education, tools and implementation
- Implemented open enrollment system to streamline benefits processes for employees
- Resolved issues and inquiries from plan participants regarding health and welfare benefits
Director of Benefits
E-Benefits Group, Inc, Insurance Brokerage Firm
09.2003 - 06.2004
- Led strategic planning and development of benefit plan design and budget in partnership with prospect and client C-suites (including the largest national PEO organization)
- Prepared quotes and proposals for all new business and renewals
- Implemented and maintained benefits-based technology for clients
- Coordinated and conducted employee orientations to promote understanding of coverage and options.
- Implemented open enrollment system to streamline benefits processes for employees
- Resolved issues and inquiries from plan participants regarding health and welfare benefits
Director of Benefits
Pro Unlimited / Comforce Corporation
01.2001 - 08.2003
- Administered compliant 401k plan and health and welfare plans for 6,000 employees across multiple U.S locations, as well as international programs
- Led strategic planning and development of benefit plan design and budget in partnership with finance and legal teams for two separate national, multi-site organizations
- Managed department staff and HR business partners throughout multiple U.S. locations
- Implemented employee benefits communications and enrollment via customized PeopleSoft technology
Director of Benefits
AmeriPath, Inc
03.1998 - 12.2000
- Managed the budget, design and implementation of the employee welfare benefits and retirement programs for a national, multi-site, physician services company with over 2,100 employees
- Implemented Imperativ HRIS technology for benefits communications and enrollments
- Managed the annual performance appraisal process, compensation analyses, reward and recognition and Affirmative Action programs
- Negotiated multi-million-dollar savings, contracting process for third-party vendors and managed service agreements.
Education
Business
Middlesex Community College
MiddletownSkills
- Client Counseling
- Benefits and Compensation
- Employee Benefit Laws
- HRIS Implementation / Management
- Strategic / Financial Planning
- Analytical and Critical Thinking
- Team Leadership & Development
- Relationship Management
- Complex Problem-Solving
- Interactive Communication Skills
- Compassionate & Attentive Listening
- Vendor Onboarding
Additional Information
- LICENSES: Health & Life Insurance License
Timeline
Benefits Consultant/Owner
Client Advocates, LLC
04.2011 - Current
Benefits Consultant/Client Manager
Willis, Global Insurance Brokerage/Consulting Firm
06.2004 - 08.2010
Director of Benefits
E-Benefits Group, Inc, Insurance Brokerage Firm
09.2003 - 06.2004
Director of Benefits
Pro Unlimited / Comforce Corporation
01.2001 - 08.2003
Director of Benefits
AmeriPath, Inc
03.1998 - 12.2000
Business
Middlesex Community College