Amanda Carranco
Bullhead City,AZ
Summary
Punctual, hardworking and reliable employee enthusiastic about learning new skills. Organized and detail-oriented team player. Skilled in administrative, sales and physically active work environments. Works well under pressure and adapts to new situations and challenges. Will contribute to creating a positive work environment for all.
Overview
17
17
years of professional experience
Work History
DoorDash Delivery
Self-Employed
06.2017 - Current
- Delivered over 1150 orders to customer doorsteps and business offices with average of 4.97 out of 5 stars rating.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Food Services Manager
BP America, Inc. - ARCO
08.2011 - 07.2013
- Hired, trained and supervised team of service staff members to meet business goals.
- Conducted safety training for staff in order to ensure proper use and maintenance of equipment.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Developed department processes and procedures to boost customer satisfaction.
- Coordinated with other departments to maintain streamlined and productive workflow, boost company morale and promote employee retention.
- Monitored inventory levels and placed orders to replenish stock.
- Maximized sales potential by properly prepping, storing, and rotating food products.
- Practiced proper safety and sanitation in order to prepare for health and safety inspections and to comply with government regulations.
Produce Specialist
Tacoma Boys Market
07.2009 - 07.2011
- Managed all produce operations.
- Greeted customers entering store and responded promptly to customer needs.
- Rotated produce on sales floor to guarantee optimal freshness and variety.
- Assisted customers with choosing quality fruits and vegetables, and recommending healthy and delicious meal and wine options.
- Assumed all wine and beer department responsibilities secondary to company wine steward.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy.
- Maintained clean and safe working environment.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Worked flexible schedule and extra shifts to meet business needs, often working 10+ hour shifts.
Reservations and Customer Care
Hilton Reservations Worldwide
09.2006 - 10.2007
- Was sole recipient of "100 Club" performance award in office of about 800 employees.
- Gained powerful sales, customer service and data entry experience.
- Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
- Maintained strong knowledge of resort products, services, and facilities to increase bookings.
- Provided high level of customer service to global customers by engaging and using active listening and effective interpersonal skills.
Education
Associate of Arts - Anthropology
Ventura College
Ventura, CAChurch Leadership And Ministry -
Wisdom For Life Leadership School
Tacoma, WA2011
Skills
- Excellent written and verbal communication skills
- Knowledge in Microsoft Outlook, Excel, Word and PowerPoint
- Ability to manage multiple tasks effectively
- Strong organizational skills
- Ability to lead in team environment
- Works well with others or independently
- Strong analytical and problem solving skills
- Can pass standard physical abilities test
Timeline
DoorDash Delivery
Self-Employed
06.2017 - Current
Food Services Manager
BP America, Inc. - ARCO
08.2011 - 07.2013
Produce Specialist
Tacoma Boys Market
07.2009 - 07.2011
Reservations and Customer Care
Hilton Reservations Worldwide
09.2006 - 10.2007
Associate of Arts - Anthropology
Ventura College
Church Leadership And Ministry -
Wisdom For Life Leadership School