Amanda Carusillo
Fort Walton Beach,Florida
Summary
Passionate Teacher with experience developing and implementing diverse curriculums covering wide range of subjects. Highly skilled at motivating students through positive encouragement and reinforcement of concepts via interactive classroom instruction and observation. Successful in helping students develop strong leadership, supervisory and problem solving skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Airman Leadership School Instructor
USAF
Hurlburt Field, FL
01.2021 - Current
- Implemented positive behavior interventions and supports to promote rules and compliance in classroom.
- Managed classroom environment conducive for learning to meet maturity level and interest of students.
- Collaborated with occupational, physical, and speech therapists to target language, motor, and sensory deficits.
- Maintained Government Purchase Card program.
- In charge coordinating volunteer events for the airman do in the community.
- Taught airman how to be supervisors and leaders for future airman.
- Educated airman on the future vision of the military and the missions coming in the future.
- Mentored airman on the culture and discipline needed to meet the military’s standards.
- Recently certified to teach 5 Gears/5 Voice, to develop better leaders for future work center positions in the Air Force and across the DOD.
Client Systems Technician
USAF
Hurlburt Field, FL
11.2018 - 12.2020
- Set up new computer systems and devices and installed hardware, software and patching programs.
- Troubleshot and repaired desktop and mobile systems.
- Provided remote and in-person support to resolve issues.
- Maintained compliance with federal and internal security standards.
- Reported incidents and executed corrective procedures.
- Maintained unit IT inventory, and turned in outed systems.
- Analyzed existing systems and databases and recommended enhancements to solve business needs.
- Created electric mobile device accounts for 70 users.
- Set up VPN connection for users during COVID-19 pandemic.
- Set up a wifi and cable contract for the unit.
- Supervise airman and manage a work center of 3.
- Volunteer to mentor new airman that were new to the base and Air Force, twice a month.
Asset Manager
USAF
RAF Lakenheath Air Force Base, United Kingdom
01.2018 - 11.2018
- Oversaw 181 Information Technology inventories for the base.
- Coordinated movement of IT equipment between 3 bases.
- Approved the purchase of IT assets being purchased by local units.
- Coordinated the update of Windows 10 upgrade to over 4250 computers on base.
Unit Deployment Manager
USAF
RAF Lakenheath Air Force Base, United Kingdom
03.2016 - 03.2018
- Handled administrative requirements, maintained records and submitted operational reports.
- Integrated intelligence activities into other military operations, plans and programs.
- Oversaw teams planning, implementing and realigning field and base operational strategies.
- Managed all aspects of administrative and personnel needs of ground supply operations.
- Conducted and oversaw interrogations, briefings and debriefings.
- Directed collection, organization and application of field intelligence and combat data to enhance troop safety and operational success.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Maintained energy and enthusiasm in fast-paced environment.
- Mentoring airman on what to expect in a deployment experience, when traveling to locations, in place and return to home station.
- Responsible for all training appointments and portfolios needed for deployment in-processing to new location and out processing the base.
Communication Focal Point
USAF
Al Udeid Air Force, Qatar
06.2014 - 01.2015
- Created User Accounts for users from NATO, US armed forces, and allied middle eastern countries.
- Trouble shooting local user software and hardware issues.
- Maintained intelligences live feeds.
- Controlled port connections, for open communications for users on the ground in the local AOR.
Client Systems Technician
USAF
RAF Lakenheath Air Force Base, United Kingdom
07.2013 - 03.2016
- Set up new computer systems and devices and installed hardware, software and patching programs.
- Troubleshot and repaired desktop and mobile systems.
- Provided remote and in-person support to resolve issues.
- Maintained compliance with federal and internal security standards.
- Reported incidents and executed corrective procedures.
- Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
- Enhanced project management skills by defining and presenting system solutions and timelines for business needs or technical problems.
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Used Microsoft Word and other software tools to create documents and other communications.
Communications Focal Point
USAF
RAF Lakenheath Air Force Base, United Kingdom
11.2012 - 07.2013
- Worked trouble tickets for local customers, and dispatched patched teams and phone calls.
- Supported local SIPRNet trouble tickets.
Client Systems Technician
USAF
Langley Air Force Base, Hampton, VA
07.2011 - 11.2012
- Set up new computer systems and devices and installed hardware, software and patching programs.
- Troubleshot and repaired desktop and mobile systems.
- Provided remote and in-person support to resolve issues.
- Maintained compliance with federal and internal security standards.
Education
Bachelor of Arts - Psychology
University of Maryland Global Campus
Adelphi, MD12.2021
Associate of Science - Information Technology
Community College of The Air Force
Montgomery, AL05.2016
High School Diploma -
Beaufort High School
Beaufort, SC06.2010
Skills
- Lesson Planning
- Self-Motivated
- Classroom management
- Flexible and Adaptable
- Student-centered learning
- Group learning mechanics
- Testing and grading
Certification
- Certified CompTIA Security Plus
- Certified CompTIA A+
- Certified 5 Gears/5 Voices Instructor
Timeline
Airman Leadership School Instructor
USAF
01.2021 - Current
Client Systems Technician
USAF
11.2018 - 12.2020
Asset Manager
USAF
01.2018 - 11.2018
Unit Deployment Manager
USAF
03.2016 - 03.2018
Communication Focal Point
USAF
06.2014 - 01.2015
Client Systems Technician
USAF
07.2013 - 03.2016
Communications Focal Point
USAF
11.2012 - 07.2013
Client Systems Technician
USAF
07.2011 - 11.2012
Bachelor of Arts - Psychology
University of Maryland Global Campus
Associate of Science - Information Technology
Community College of The Air Force
High School Diploma -
Beaufort High School