Amanda Case
Falconer
Summary
Professional in residential management, prepared to deliver impactful results. Background includes driving community engagement and optimizing operational procedures to enhance resident satisfaction. Known for strong team collaboration and adaptability to changing needs, with expertise in conflict resolution and administrative management
Conscientious and personable with exceptional program development and budgetary planning skills fostered over 6 years. Communicates effectively with residents, families and services providers alike. Motivated to coordinate sustainable operations while prioritizing residents' needs.
Overview
7
7
years of professional experience
Work History
Residential Coordinator
The Resource Center
01.2021 - Current
- To effectively manage all phases of the day-to-day operation of his/her assigned facilities
- Strong leadership and teambuilding skills, including but not limited to directing others, developing direct reports and relevant others, motivating others and confronting direct reports as the need arises
- Writing assessments on Individual's Supported all but not limited to CAS assessments, financial assessments, nursing assessments, behavioral assessments and coordinating monthly team meetings with staff and team
- Hiring, firing, discipline, performance evaluation, in-service education and training, and ensuring that there are adequate number of staff to fulfill assigned responsibilities
Teacher's Assistant
HEWES Boces
01.2019 - 01.2021
- Lead and/or facilitate teaching of individuals in 1:1, small group, or whole class instruction; Carries out instructional plans as designated by the classroom teacher and if appropriate the student's Individual Educational Plan (IEP)
- Ensure plan is followed with 1:1 student as well as correlate changes if needed with behavior need's
- Coordinate and assess academic performance
- Utilize skills to coach and teach lessons to student following their plan
Unit Supervisor
GA Family Services
01.2018 - 12.2020
- Overseen all activities involved on the premises, as well as ensure children admitted with Oppositional Defiance Disorder followed daily routine and specific plans
- I overseen all financials for children, coordinated and implemented behavior plans and implemented home visits as well as sat in on meeting's with social worker and therapist
- My duties and responsibilities included training residents on emergency protocols and meeting with social workers to report on progress
- Train new staff and coach current staff on following children's plan's and ensured daily routines were followed
- Ensured that financials', documentation and plan's were updated annually and followed up with nursing or behavior regarding changes if needed
- Counseled with children daily to ensure their mental and physical health were healthy
- Exercised independent judgment to adapt and apply guidelines to unit staff in housing units.
- Maintained clients' treatment and case history files and prepared daily reports.
Education
Bachelors Degree - Psychology
Southern New Hampshire University
01.2021
Associates Degree - Human Services
Bryant and Stratton College
01.2019
High School Diploma -
Southwestern High School
01.2013
Skills
- Problem Solving
- Critical Thinking
- Communication
- Resident relations
- Health and safety
- Team management
- Scheduling management
- Customer service
- Time management
- Active listening
- Goal oriented
- Friendly, positive attitude
- Teamwork and collaboration
Accomplishments
Community Advocate with Project Crossroads.
Guest Speaker at Annual Domestic Violence Walk in Jamestown NY.
Guest speaker on Podcasts and Newsarticle.
Youngest administrator with largest caseload of agency.
Timeline
Residential Coordinator
The Resource Center
01.2021 - Current
Teacher's Assistant
HEWES Boces
01.2019 - 01.2021
Unit Supervisor
GA Family Services
01.2018 - 12.2020
Associates Degree - Human Services
Bryant and Stratton College
High School Diploma -
Southwestern High School
Bachelors Degree - Psychology
Southern New Hampshire University
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