Amanda Case
Middlefield
Summary
Professional, reliable food service worker with practical experience in fast-paced environments. Skilled in handling transactions, preparing food items, and providing excellent customer service. Strong focus on teamwork and adaptability, ensuring smooth operations and positive outcomes. Known for dependability, flexibility, and effective communication.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Concessions Worker
Northford Ice Pavillion
08.2021 - Current
- Operated point-of-sale systems for efficient transaction processing.
- Prepared and served food and beverages following health and safety regulations.
- Trained new staff on operational procedures and customer service standards.
- Consistently provided friendly service to promote better customer engagement.
- Collaborated with team members to ensure smooth operations during high-traffic events.
Restaurant Hostess
Blackbird Tavern
12.2021 - 12.2024
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Effectively coordinating table assignments during peak hours.
- Collaborated with servers and kitchen staff to ensure smooth service flow during busy periods.
- Adapted quickly to changing situations in a fast-paced environment, demonstrating flexibility and resilience.
- Assisted in maintaining cleanliness and organization of dining area for optimal guest experience.
Shadowing Student
Heim & Carroll DMD, LLC
11.2022 - 11.2022
- Assisted in observing daily operations to gain insights into industry practices and workflows.
- Collaborated with team members to understand project requirements and contribute to task completion.
- Engaged in discussions with mentors to refine understanding of best practices and efficiency improvements.
Education
Bachelor of Science - Health Sciences
Quinnipiac University
Hamden, CT12-2025
Skills
- Adaptability and flexibility
- Collaboration and teamwork
- Problem-solving
- Critical thinking
- Professionalism and ethics
- Patient safety
Certification
- Certified [Mental Health First Aid], - [November 2025]
- Certified [Servsafe] - [July 2025]
- Certified [Psychological First Aid], - [October 2025]
- Certified [Stop the Bleed] - [November 2022]
- Certified [Dementia Friends] -[September 2022]
Timeline
Shadowing Student
Heim & Carroll DMD, LLC
11.2022 - 11.2022
Restaurant Hostess
Blackbird Tavern
12.2021 - 12.2024
Concessions Worker
Northford Ice Pavillion
08.2021 - Current
Bachelor of Science - Health Sciences
Quinnipiac University