Amanda Cay

Certified Training General Manager. Strongest asset is people management and development.

Used people development skills and the ability to drive results to help get my cafe from 784th to 120th in the company overall.

• Managed effective customer service and quality assurance programs to protect business reputation.
• Mainly responsible for staffing, increasing my team from 35 employees to nearly 60. Whilst also keeping a turnover rate of under 50%
• Scheduling
• Set metric and financial goals and create plans to help achieve.
• Inventory and ordering.