Amanda Chacon
Cost,TX
Summary
Results-driven professional provides customers with tailored solutions to meet needs. Successfully establishes relationships with customers and delivers quality service. Excellent communication and customer service skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Licensed Health Insurance Agent
Independent
02.2021 - Current
- Answered inbound calls from existing and future policyholders to answer inquiries and discuss insurance options.
- Performed needs analysis to obtain information required to make appropriate health insurance product recommendations.
- Verified insurance coverage by telephone and online to guarantee proper reimbursement of benefits and estimate patients' financial responsibilities.
- Contacted insurance companies to discuss and resolve unpaid claims and incorrectly paid claims.
- Developed sales leads from direct referrals, networking and targeted marketing campaigns.
- Analyzed customer needs to provide customized insurance solutions.
Licensed Esthetician
Self Employed
01.2019 - 03.2023
- Fostered friendly, warm, and exceptional customer experience.
- Advised clients on proper home-care regimens.
- Assessed condition of clients' skin in order to make recommendations to improve skin quality.
- Analyzed skin condition and made appropriate product recommendations.
- Recommended retail products for at-home use.
- Informed guests of appropriate products available to increase retail sales.
- Performed consultations for patients before scheduling treatments.
Education
High School Diploma -
Frazier Mountain High School
Lebec, CA06.2007
Skills
- Sales Goal Establishment
- Medical Records Management
- Insurance Recommendation
- Administrative Support
- Call Center Customer Service
- Billing Procedures
- Customer Accounts Management
- Enrollment Processing
- Marketing Strategy Development
Timeline
Licensed Health Insurance Agent
Independent
02.2021 - Current
Licensed Esthetician
Self Employed
01.2019 - 03.2023
High School Diploma -
Frazier Mountain High School