Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Amanda Chandler

Senior Clinical Specialist
Tewksbury,MA

Summary

Dynamic Sr. Clinical Specialist at Abbott Labs with a proven track record in driving sales growth and enhancing customer loyalty. Expert in cardiac device programming and clinical training, I excel in cross-functional collaboration and mentorship, achieving a 100% success rate in onboarding new specialists while delivering impactful education to healthcare professionals.

Overview

15
15
years of professional experience

Work History

Sr. Clinical Specialist

Abbott Labs
12.2019 - Current
  • Company Overview: Cardiac Rhythm Management
  • Drove a 55% increase in regional sales by delivering high-impact implant support and strategic customer education.
  • Gained 100% market share at an account, strengthening Abbott's position and building strong customer loyalty.
  • Designed and facilitated CRM-focused training programs for HCPs and internal teams, accelerating adoption rates and reducing onboarding time.
  • Achieved a 100% success rate mentoring and onboarding new Clinical Specialists within 6 months, strengthening team performance.
  • Led monthly clinician education seminars that boosted procedural volume and improved device preference across multiple accounts.
  • Partnered with cross-functional teams to support successful new product launches, increasing market share and clinician engagement.
  • Cardiac Rhythm Management

Cardiac Device Specialist

MaineHealth
12.2010 - 09.2019
  • Company Overview: Cardiology
  • Optimized therapy for heart failure and arrhythmia patients through expert programming of ICDs, pacemakers, and loop recorders, contributing to improved outcomes and therapy adherence.
  • Delivered tailored post-implant education to patients, enhancing engagement and reducing device-related complications.
  • Served as a key clinical mentor, elevating device management capabilities and improving patient service metrics across the team.
  • Cardiology

Cardiac Technologist

MaineHealth
  • Company Overview: Cardiology
  • Analyzed and interpreted 15-20 Holter and event monitors weekly, enabling timely clinical decisions and follow-up care.
  • Cardiology

Clinical Assistant Lead

MaineHealth
  • Company Overview: Cardiology
  • Supervised and trained clinical assistants, implementing communication protocols that streamlined clinic operations and increased throughput.
  • Developed performance appraisals and recognition programs, boosting team morale and accountability.
  • Cardiology

Clinical Assistant

MaineHealth
  • Company Overview: Cardiology
  • Facilitated physician-patient communication and care continuity, driving patient satisfaction and timely treatment plans.
  • Proposed workflow improvements that enhanced efficiency in diagnostics and care coordination.
  • Cardiology

Education

Bachelor of Science - Exercise Science

University of New England
Biddeford, ME

Skills

  • Customer relationship management
  • Cross-functional collaboration
  • Sales strategy execution
  • Clinical training development
  • Cardiac device programming
  • Patient education strategies
  • Product launch support
  • Mentorship capabilities
  • Problem solving
  • Clinical expertise
  • Training and mentoring
  • Product support experience
  • Presentations expertise
  • Customer relations
  • Healthcare technology
  • Written communication
  • Technical troubleshooting
  • Sales Enablement

Awards

Clinical Specialist of the Year, Abbott, 03/01/25

Timeline

Sr. Clinical Specialist

Abbott Labs
12.2019 - Current

Cardiac Device Specialist

MaineHealth
12.2010 - 09.2019

Cardiac Technologist

MaineHealth

Clinical Assistant Lead

MaineHealth

Clinical Assistant

MaineHealth

Bachelor of Science - Exercise Science

University of New England

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Amanda ChandlerSenior Clinical Specialist