Amanda Chappell
Toms River
Summary
Dynamic healthcare leader with extensive experience at Community Medical Center, excelling in staff management and development. Proven track record in enhancing patient safety and team operations, achieving a 5:1 nurse-to-patient ratio. Committed to compassionate care and regulatory compliance, fostering a collaborative environment that boosts employee engagement and improves patient outcomes.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Assistant Director of Patient Care, ED
Community Medical Center
01.2018 - Current
- Streamline communication between physicians, nurses, and patients to foster a collaborative healthcare environment.
- Mentor new nurses through observation, feedback, and professional development opportunities.
- Manage day-to-day operations of a busy, 100 bed Emergency Department seeing up to 250 patients a day.
- Manage the schedule of up to 65 employees
- Manage budget within the needs of the department
- Provides service recovery for patients, physicians, and family members
- Helps facilitate flow of the Department
- Worked to decrease LWBS, length of stay, and discharge times in the Emergency Department
- Collaborated with physician leadership to improve Sepsis Bundle Compliance
- Created assignments that brought nurses from 6:1 ratio to a 1:1 ratio
Interim Director of Patient Care, Emergency Depart
Community Medical Center
02.2024 - 07.2024
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Managed a team of just under 200 employees
- Worked with finance and leadership team to ensure the Emergency Department was operating within the budget while also providing quality care
- Worked within the leadership team to improve patient outcomes, nursing satisfaction, and to decrease staff burn-out.
Staff Nurse, Emergency Department
Community Medical Center
09.2014 - 12.2017
- Contributed to process improvement initiatives within the emergency department aimed at optimizing efficiency and care delivery while reducing costs.
- Mentored newly-hired nurses, assisting them in acclimating to the fast-paced emergency department environment.
- Educated patients and families on diagnosis and treatment.
- Enhanced patient care by efficiently triaging, assessing, and prioritizing emergency department patients.
- Collaborated with interdisciplinary teams to ensure comprehensive and timely care for patients in the emergency department.
- Supported patients and family members with confident, soothing approach as they handled medical crises.
- Demonstrated ability to remain calm under pressure while managing multiple tasks concurrently in an unpredictable and fast-paced environment.
- Performed diagnostic tests and assisted with medical procedures.
- Used ABCDE method to prioritize care for up to 6 patients in triage capacity.
- Participated in ongoing educational opportunities relating to emergency nursing, maintaining a high level of competency and staying informed on the latest evidence-based practices.
Education
Nursing
Brookdale Community College
Lincroft, NJBachelor of Science - Nursing
New Jersey City University
Jersey City, NJ05-2018
Skills
- Staff management
- Staff development
- Regulatory compliance
- Employee relations
- Team operations
- Task delegation
- Patient safety
- Clinical judgment
- Compassionate care
- Advanced life support
- Emergency care
- Pediatric care
- Geriatric care
- Critical incident stress management
Certification
Board Certified in Emergency Nursing (BCEN)
Daisy Award Honoree
Was awarded the Daisy Award for Extraordinary Nurses in 2019
Timeline
Interim Director of Patient Care, Emergency Depart
Community Medical Center
02.2024 - 07.2024
Assistant Director of Patient Care, ED
Community Medical Center
01.2018 - Current
Staff Nurse, Emergency Department
Community Medical Center
09.2014 - 12.2017
Nursing
Brookdale Community College
Bachelor of Science - Nursing
New Jersey City University
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