Jason Boswell
Bonsall,CA
Summary
Knowledgeable Technician and Director with over 30 years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents. Well diverse skilled level in all areas from front desk to discharge teaching.
Overview
7
7
years of professional experience
Work History
Director of Patient Care/Executive Assistant to Executive Director
Clearview Eye and Laser Medical Center
San Diego, CA
04.2021 - Current
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Answered multiple calls per shift to assist with customer questions and concerns.
- Formed and sustained strategic relationships with clients.
- Generated reports to review data and issue corrective actions for improvements.
- Prepared staff work schedules and assigned team members to specific duties.
- Analyzed problematic situations and occurrences to provide solutions and facilitate company survival and growth.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Monitored patient progress and evaluated outcomes of care plans.
- Provided direct patient care services including assessment, diagnosis, treatment, follow-up, and referral as needed.
- Explained policies, procedures and services to patients.
- Kept informed of advances in medicine and computerized diagnostic and treatment equipment.
Surgery Technician/Scheduling Coordinator
Dr John Hilinski
San Diego, CA
03.2017 - 12.2020
- Cleaned and restocked operating room, gathering and placing equipment and supplies.
- Prepared operating rooms and equipment for surgical procedures by sterilizing instruments, setting up tables, arranging supplies, and ensuring patient safety.
- Scrubbed arms and hands and assisted surgical team with scrubbing, masks and surgical clothing.
- Held instruments and quickly handed to surgeon during procedures.
- Trained staff members on operating room procedures, infection control and safety and functionality procedures.
- Handed instruments and supplies to surgeons and surgeons' assistants.
- Provided technical assistance to surgeons, surgical nurses or anesthesiologists.
- Operated or monitored lights, machines or equipment to support proper operation.
- Analyzed patient chart data and identification to verify accurate information.
- Addressed patient bleeding and applied sterile dressings to close wounds.
- Reviewed physician orders for accuracy prior to initiating treatment plan with patient consent forms signed appropriately.
- Performed routine maintenance on medical equipment such as endoscopes and laparoscopic instruments.
- Used retractors, sponges and suctioning and irrigating equipment to create unobstructed operating fields.
- Maintained a clean and orderly environment in the operating room by disposing of waste materials according to protocol.
- Provided quality patient care before, during and after surgery by responding to patient needs as directed by the surgeon or anesthesiologist.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Maintained schedule of class assignments to meet deadlines.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Education
Human Sciences
Indiana State University
Terre Haute, IN06-2014
Skills
- Charismatic Leader
- People Management
- Crisis Management
- Staff Management
- Script Review and Revision
- Information Technology Management
- Verbal and Written Communication
- Surgical Procedures
A little about me:
I have been in health care all my life. I have done everything from Secretarial work, delivering babes, to acute life saving trama surgery. All of them rewarding in there own way. It all boils down to the people. Health care is more that just treating a physical problem, it goes so much deeper than that. And when I am able to delve into that deeper level, that is when I am most satisified.
References
References available upon request.
Timeline
Director of Patient Care/Executive Assistant to Executive Director
Clearview Eye and Laser Medical Center
04.2021 - Current
Surgery Technician/Scheduling Coordinator
Dr John Hilinski
03.2017 - 12.2020
Human Sciences
Indiana State University
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