Experienced healthcare professional prepared to lead operational excellence in administration. Strong focus on team collaboration and adaptability to changing needs. Skilled in streamlining processes, managing budgets, and improving patient satisfaction. Reliable, results-oriented leader with strategic mindset and effective communication abilities.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Surgery Scheduling Coordinator
American Eye Associates
10.2022 - Current
Managed high volume of incoming calls and inquiries related to surgery scheduling with professionalism and attention to detail.
Coordinated pre-surgical testing requirements to minimize delays or cancellations on the day of surgery.
Enhanced patient experience by efficiently scheduling surgeries and managing appointment calendars.
Contributed to the development of new scheduling protocols, enhancing overall department efficiency.
Maintained confidentiality and compliance with HIPAA regulations while handling sensitive patient information and documentation.
Collaborated with medical teams to ensure timely scheduling of urgent and elective surgeries.
Supported surgical department staff by proactively addressing potential conflicts in the schedule before they arose.
Streamlined surgery scheduling processes for improved team productivity and patient satisfaction.
Head of Finance
Clearview Eye and Laser Medical Center
11.2020 - 10.2022
Oversaw annual audit process, ensuring accurate representation of financial position
Led implementation of new system, increasing efficiency within the finance department while enhancing data visibility.
Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
Implemented risk management practices to mitigate potential losses and safeguard company assets.