Brittney Eargle
Lake Elsinore,CA
Summary
I am currently seeking a part-time position (nights and weekend). I have been at my current company for almost 6 years & genuinely enjoy working for them. I have knowledge in the medical, food, and cleaning industry. I am able to quickly & efficiently adapt to any given position. I am reliable & eager to exceed employers expectations. I find myself to be a people pleaser, customers are drawn to my welcoming personality.
Overview
10
10
years of professional experience
Work History
Billing Specialist
Lobue Laser & Eye Medical Center
2018.01 - Current
- Research and resolved billing discrepancies to enable accurate billing.
- Process payment via telephone and in person with focus on accuracy and efficiency.
- Monitor outstanding invoices and performed collections duties.
- Produce and mail monthly statements to customers and assisted with related requests for information and clarification.
- Assist with billing inquiries and provided timely responses to enhance customer satisfaction.
- Monitored customer accounts to identify and rectify billing issues.
- Provid excellent customer service, developing and maintaining client relationships.
- Work effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments.
- Work with multiple departments to check proper billing information.
- Identify, researched, and resolved billing variances to maintain system accuracy and currency.
- Contact clients with past due accounts to formulate payment plans and discuss restructuring options.
- Respond to customer concerns and questions on daily basis.
- Ability to read & understand superbills, enter coded and charges into ledger
- Ensure any authorization needed is in system and approved for appointments
- Print out and send CMS-1500 claim forms to insurance companies when requested
Billing Clerk
BMS Practice Solutions
2015.10 - 2017.10
- Worked with secondary claims
- Ensured all needed documents were attached to claims and sent out to requesting insurance
- Organized mail & ensured all claims were going to correct insurance facilities
Bakery Team Leader
Four Fusion
2014.09 - 2015.11
- Maintained tidy and organized work area to comply with cleanliness standards.
- Opened packaging/frosting area and ensured everything was prepared for coworkers to begin their shift
- Packaged baked goods
- Made sure products did not surpass weight limit
- Piped and filled cupcakes & cakes using a variety of different techniques
- Made sure all product was stacked and ready for delivery truck ina timely manner
- Sanitized every area before a new product was put out to ba assembled
House Cleaner
The Cleaning Authority
2013.09 - 2014.08
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Ensured customers felt they had a personal connection & were able to trust that their house was in good hands
- Dusted picture frames and wall hangings with cloth.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Emptied trashcans and transported waste to collection areas.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Listened to each individual customer's personal requests
Education
Certificate of Completion - Billing Specialist
American Career College
Ontario, CA09.2015
Skills
- Claim Processing
- Information Updates
- Billing Systems and Software
- Insurance Confirmation
- Customer Contact
- Customer Engagement
- Account and Ledger Reconciliations
- Benefits Verifications
- Process Payments
- Decorating cakes & cupcakes
- Knowledge of OSHA
- Knowledge of HIPPA
Timeline
Billing Specialist
Lobue Laser & Eye Medical Center
2018.01 - Current
Billing Clerk
BMS Practice Solutions
2015.10 - 2017.10
Bakery Team Leader
Four Fusion
2014.09 - 2015.11
House Cleaner
The Cleaning Authority
2013.09 - 2014.08
Certificate of Completion - Billing Specialist
American Career College
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