Amanda Chase
Pewaukee,WI
Summary
Committed to providing excellent client service, developing strategic marketing plans, and fostering long-term client relationships. Looking for an opportunity to grow professionally and make a positive impact within a dynamic and supportive team environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server/Bartender/Special Events Coordinator
O'Donoghue's Irish Pub
04.2020 - Current
- Train servers on upselling products and continuing their personal growth
- Upsell and network with customers by sharing info on special events hosted by the restaurant and promotions associated with other regular customers to create a valuable service through word-of-mouth promotions and referrals
- Memorize different cocktail recipes and drink variations, with demonstrated mastery of each
- Develop and manage staff schedules to optimize coverage and maintain labor costs within budget
- Resolve customer complaints and issues promptly, maintaining a high level of customer satisfaction.
Server
Oconomowoc Lake Club
05.2023 - 10.2023
- Achieve top table revenue performance among all servers
- Increase number of regular customers by building relationships with new customers and providing the highest quality of service
- Provide proactive food/drink suggestions to customers based on feedback from Chef and other customers as appropriate
- Gather and facilitate complex food and drink orders while helping limited kitchen staff prioritize those orders to ensure accuracy while exceeding expectations for service
- Maintain full product knowledge based on available inventory and regularly-changing specials.
Education
Bachelor of Business Administration in Marketing -
University of Wisconsin-Milwaukee
Milwaukee, WI12.2024
Skills
- Communication
- Multitasking
- Digital Marketing
- Market Analysis/ Market Research
- Client Relationship Management
- Adaptability/ Problem Solving
Technology
Word, Excel, PowerPoint, Teams, Proficient in Instagram, Snapchat, Facebook, Twitter, and LinkedIn, Proficient with Canva and Experience with Adobe InDesign
Extracurricularscommunityservice
ElmBrook Church, Brookfield WI, Mission Cafe, 09/2021, Present
Brookfield East Spartans, Brookfield WI, Youth Cheer Coach, 07/2016,07/2021
Certification
Wisconsin Real Estate License
Timeline
Server
Oconomowoc Lake Club
05.2023 - 10.2023
Server/Bartender/Special Events Coordinator
O'Donoghue's Irish Pub
04.2020 - Current
Bachelor of Business Administration in Marketing -
University of Wisconsin-Milwaukee
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