Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Christie

Parkersburg,WV

Summary

Compassionate social services expert specializing in discharge planning and mental health support. Proven ability to develop customized service plans and navigate complex social systems, dedicated to improving client satisfaction and promoting successful care transitions.

Overview

17
17
years of professional experience

Work History

Social Service Designee

Worthington Healthcare
Parkersburg, WV
09.2025 - 2026
  • Improved client satisfaction by delivering customized social service plans tailored to individual needs.
  • Assisted clients in navigating complex social systems such as housing programs, benefits applications, or mental health resources.
  • Coordinated safe and timely discharges for residents transitioning to home, assisted living, or other care settings.
  • Collaborated with nursing, therapy and Physicians to assess discharge readiness.
  • Arranged home health services, durable medical equipment and community based resources
  • Maintained accurate documentation in accordance with state policies.

Owner/Operator

Home Helpers Home Care
Parkersburg, WV
09.2007 - 01.2025
  • Managed daily operations, ensuring high-quality home care services for clients.
  • Developed and implemented training programs for caregivers to enhance service delivery.
  • Oversaw scheduling and staff assignments to optimize resource allocation and efficiency.
  • Trained and motivated employees to perform daily business functions.
  • Fostered strong professional network and partnership building skills to connect with quality leads.
  • Established strong relationships with clients and families, promoting trust and satisfaction.
  • Evaluated caregiver performance regularly, providing constructive feedback for professional growth.
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
  • Processed payroll for caregiving staff, ensuring accuracy in hours, overtime and timely distribution
  • Managed client billing and invoicing for in-home care and healthcare services

Education

Associate of Science - Social Services

Washington State Community College
Parkersburg, WV
06-2012

Skills

  • Homelessness prevention
  • Behavioral support
  • Mental health awareness
  • Transportation assistance
  • Client advocacy
  • Discharge Planning and Care Transitions
  • Organization and Time Management
  • Interdisciplinary Team Collaboration
  • Admissions, Transfer of Discharge Processes
  • Resident Advocacy and Rights Protection
  • Billing and Payroll
  • Hiring and orienting
  • Scheduling
  • Marketing

Timeline

Social Service Designee

Worthington Healthcare
09.2025 - 2026

Owner/Operator

Home Helpers Home Care
09.2007 - 01.2025

Associate of Science - Social Services

Washington State Community College