Amanda Clarine
Minneapolis
Summary
Dynamic professional with extensive experience in staff management and customer service, notably at Book Club. Proven track record in training development and inventory oversight, ensuring exceptional service and operational efficiency. Skilled in cocktail preparation and adept at conflict resolution, consistently enhancing client satisfaction and team performance.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bartender Shift Manager
Book Club
Minneapolis
11.2022 - Current
- Led bar staff to achieve seamless shift operations and deliver exceptional service.
- Trained new bartenders in drink preparation and customer service standards to enhance guest experience.
- Managed inventory levels and ordered supplies to ensure uninterrupted bar operations.
Realtor
Snoqualmie Valley Realty
07.2019 - Current
- Listed and sold homes while actively seeking clients to match them with ideal properties throughout Washington state.
- Assisted clients in buying and selling residential properties effectively.
- Guided clients through the entire real estate transaction process.
- Utilized interpersonal skills to identify client needs and provide tailored property recommendations.
- Conducted market analysis to determine property values and trends.
Server
Mt Si Golf Course Restaurant
Snoqualmie
04.2020 - 10.2022
- Delivered exceptional service to all guests, fostering a welcoming atmosphere and enhancing customer satisfaction.
- Served as main bartender for events and primary server in restaurant, building a loyal customer base.
- Trained new waitstaff on food handling, hygiene, and safety procedures to maintain high standards.
- Prepared and organized bar supplies and inventory each day.
Bartender/ Server
Riverbend Cafe
11.2018 - 06.2022
- Led bartending and serving operations in a busy restaurant environment.
- Engaged with customers to confirm meal satisfaction and promptly addressed any concerns.
- Mixed cocktails and beverages following established recipes.
- Trained servers and supervised waitstaff during shifts.
- Supported manager in ordering supplies and tracking inventory levels to maintain optimal stock.
Education
A.A. - Business
Anoka Ramsey Community College
Skills
- Cocktail preparation
- Customer service
- Sales techniques
- Inventory oversight
- Budget management
- Staff management
- Training development
- Conflict resolution
Certification
- Certificate in Food Safety
- Food handlers and liquor permit
References
- Angela Taklo, Bartender (co worker), (425) 417-1404
- Rich Maki, Owner (boss- Riverbend Cafe), (425) 652-9329
- Emma Johnson, boss- real estate, (425) 332-1078
Key Qualifications
- I have over 7 years experience working as a Server and Bartender at 3 different high volume restaurants and golf courses.
- I pride myself on always delivering quality, efficient service, and creating happy customers.
- I enjoy working with people, am always punctual, and possess excellent personal management skills.
Timeline
Bartender Shift Manager
Book Club
11.2022 - Current
Server
Mt Si Golf Course Restaurant
04.2020 - 10.2022
Realtor
Snoqualmie Valley Realty
07.2019 - Current
Bartender/ Server
Riverbend Cafe
11.2018 - 06.2022
A.A. - Business
Anoka Ramsey Community College