Tonya Ansley
Trussville
Summary
Dynamic Bartender Shift Manager at Eastside Lounge with expertise in inventory management and cash handling. Proven ability to enhance customer satisfaction through exceptional service and cocktail preparation. Skilled in staff scheduling and point of sale operations, ensuring smooth bar operations and a memorable guest experience.
Overview
22
22
years of professional experience
Work History
Bartender Shift Manager
Eastside Lounge
Birmingham
01.2015 - Current
- Maintain inventory management by tracking stock levels of liquor, beer, wine and other supplies, cash handling, scheduling shifts.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
Sales
BellSouth Telecommunications
Birmingham
10.2008 - 02.2011
- Answered customer inquiries regarding product features, pricing, and availability.
- Handled customer complaints in a professional manner.
- Demonstrated product features and benefits for customers' needs.
Administrative Assistant
N2kitty
Birmingham
02.2003 - 04.2007
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Education
High School Diploma -
Jackson Olin High School
1300 Avenue F Ensley06-1988
Skills
- Inventory management
- Cash handling
- Cocktail preparation
- Staff scheduling
- Point of sale
- Customer service
Timeline
Bartender Shift Manager
Eastside Lounge
01.2015 - Current
Sales
BellSouth Telecommunications
10.2008 - 02.2011
Administrative Assistant
N2kitty
02.2003 - 04.2007
High School Diploma -
Jackson Olin High School
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