Amanda Clouse
Jefferson,IA
Summary
Experienced Dispatcher skilled in emergency and law enforcement communications. Proficient in multitasking and maintaining accurate records/data. Ensures prompt provision of police, fire, and medical assistance.
Overview
10
10
years of professional experience
1
1
Certification
Work History
911 Public Safety Telecommunicator
Greene County Sheriff's Office
Jefferson, IA
09.2024 - Current
- Handle sensitive caller data with discretion, adhering to strict confidentiality protocols consistently.
- Log detailed records of caller interactions for efficient referencing and assistance in resolving problems.
- Ensure prompt routing of calls to respective departments and efficiently dispatch required units.
- Enter caller information promptly and accurately into multiple computer systems.
- Handle confidential data and efficiently enter it into the state system.
Pet Stylist
Barking Beauties Dog Spa - Self Employed
Jefferson, IA
08.2019 - 01.2020
- Established and maintained strong client relationships by delivering exceptional customer service.
- Maintaining records on animal behavior, health, and care.
- Applied versatile grooming styles and techniques to meet the needs of diverse pet breeds and sizes.
- Managed and optimized inventory levels to meet anticipated demands.
Associate
Bomgaars
Jefferson, IA
07.2019 - 12.2019
- Managed efficient cash register operations.
- Recognized customer needs and suggested suitable products accordingly.
- Regularly restocked and arranged merchandise to optimize visual appeal, implementing clear labeling.
- Utilized in-store system to efficiently process special orders and locate inventory for customers.
Pet Stylist
Cedar Valley Veterinary Center
Cedar Falls, IA
10.2017 - 04.2019
- Provided all services and procedures as following job along with providing assistance to veterinary staff.
Pet Stylist
Avenue Of The Saints Animal Hospital
Charles City, IA
11.2014 - 10.2017
- Provided all services and procedures as following job along with providing assistance to veterinary staff.
Education
High School Diploma -
Greene County High School
Jefferson, IA05-2008
Skills
- Data Entry
- Database Management
- Service Coordination
- Monitoring field personnel
- Incident Reporting
- Critical thinker
- Updating logs
Certification
- Certified Emergency Telecommunications Dispatcher with the State of Iowa
Timeline
911 Public Safety Telecommunicator
Greene County Sheriff's Office
09.2024 - Current
Pet Stylist
Barking Beauties Dog Spa - Self Employed
08.2019 - 01.2020
Associate
Bomgaars
07.2019 - 12.2019
Pet Stylist
Cedar Valley Veterinary Center
10.2017 - 04.2019
Pet Stylist
Avenue Of The Saints Animal Hospital
11.2014 - 10.2017
High School Diploma -
Greene County High School