
Experienced management professional with 19 years of experience in customer relations, account management, business operations, and administrative support. Skilled in building and maintaining strong client relationships, resolving concerns, coordinating services, and managing day-to-day operations. Proven ability to communicate effectively, identify client needs, and provide solutions that support customer satisfaction and retention. Seeking an Account Management position to leverage extensive management and customer service experience while contributing to long-term client relationships and business growth.