Summary
Work History
Education
Skills
Timeline
Generic

Amanda Cook

Gervais,Oregon

Summary

Enthusiastic with strong customer service experience. I am detail oriented and eager to learn and help others. I have strong communication skills both verbal and non verbal. I have a wide variety of knowledge of use of computer software programs. I am hoping to obtain employment where I can utilize my skills and experience to become successful.

Work History

Service Advisor

Caliber Collision
08 2022 - 07 2023
  • Greet customers and schedule consultations and service appointments.
  • Send emails and phone/text updates to customers.
  • Write up service estimates for vehicles needs and wants using computer software programs.
  • Collaborate with insurance companies, technicians, and parts department to ensure repairs are completed in a timely manner.
  • Billing and manage financial transactions.

Restaurant Server

Mcgraths Fish House
09 2020 - 06 2022
  • Take and memorize orders and enter them into POS computer system to transfer to kitchen staff.
  • Exceeded sales targets and upsale drinks, appetizers and specials based off customers interests.
  • Manage all payment transactions.

Office Manager

Kadels Auto Body
02 2012 - 10 2015
  • Key holder. Open the shop for staff and customers.
  • Schedule meetings and appointments.
  • Manage office accounts and ensure invoices and accounts have been billed accurately.
  • Order office supplies/staff uniforms.
  • Type 55+ wpm.
  • Use of a multi-line telephone system.
  • Manage relations with Vendors.
  • Ensure filing system is maintained and current.
  • Manage shop peti cash and handle all financial transactions.

Education

Certified Nursing Assistant -

Chemeketa Community College
Salem, Oregon
06.2012

High School Diploma -

McNary High School
Keizer, Oregon
06.2005

Skills

  • Customer Service
  • Communication (Verbal & Non Verbal)
  • Computer Software
  • Type 55 WPM
  • Scheduling
  • Sales
  • Multitasking
  • Problem Solving
  • Budgeting
  • Team building
  • Cash handling
  • Companionate

Timeline

Service Advisor

Caliber Collision
08 2022 - 07 2023

Restaurant Server

Mcgraths Fish House
09 2020 - 06 2022

Office Manager

Kadels Auto Body
02 2012 - 10 2015

Certified Nursing Assistant -

Chemeketa Community College

High School Diploma -

McNary High School

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Amanda Cook