Amanda Cooke
Holland,Ohio
Summary
Professional with a track record of delivering high-impact projects in diverse environments. Adept at driving project timelines and ensuring quality outcomes through strategic planning and execution. Highly collaborative, adaptable, and committed to team success and client satisfaction.
Overview
6
6
years of professional experience
Work History
Project Manager
MadAveGroup
02.2022 - Current
- Led a creative team of 20 professionals, overseeing the development and execution of marketing projects for multiple Fortune 500 companies.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
Banker
Fifth Third Bank
01.2019 - 02.2023
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Developed and maintained strong customer relationships, providing exceptional service and advice.
- Maintained strict compliance with all banking regulations, ensuring a secure and trustworthy environment for clients.
- Delivered exceptional customer service, addressing concerns promptly and professionally to ensure client satisfaction.
Education
Bachelor of Science - Business And Managerial Economics
Heidelberg University
Tiffin,OH08-2019
Skills
- Project Management
- Strategic Planning
- Client Relations
- Customer Relations
- Stakeholder Communications
- Budgeting and forecasting
- Risk Management
- Data review
Timeline
Project Manager
MadAveGroup
02.2022 - Current
Banker
Fifth Third Bank
01.2019 - 02.2023
Bachelor of Science - Business And Managerial Economics
Heidelberg University
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