Amanda Cooksey
Summary
Reliable Administrative Assistant demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
10
10
years of professional experience
Work History
City Carrier Technician
USPS
01.2023 - 01.2026
- Case the mail correctly and efficiently, pull down mail, load vehicle with parcels and mail.
- Deliver mail to correct address on foot or in vehicle, interact with customers in a friendly and polite manner
Medical Transport Driver
Valley Transport Services
01.2022 - 01.2023
- Safely transported patients to and from healthcare facilities, Assisted with boarding, Secured mobile aids, and Navigated to appointments on time and safely
Park Ranger Assistant
Sacramento County Parks Department
01.2021 - 01.2022
- Secure parks in the evening and open them in the early morning, supported park operations by conducting safety patrols, providing visitors with information in a friendly and welcoming manner, enforcing rules as needed
Account Manager
Securitas Security Services USA
Reno, NV
06.2016 - 02.2017
- Managed client relationships to ensure security service satisfaction.
- Coordinated security services to meet client needs and expectations.
- Developed and delivered training programs for security personnel.
- Facilitated regular meetings to discuss account performance with clients.
- Resolved client issues promptly, ensuring high levels of service quality.
- Resolved customer complaints in a timely manner.
- Acted as main point of contact in matters relating to client concerns and needs.
- Completed payroll on a weekly basis for over 50 employees.
Security Scheduler
EIS Services
Reno, Nevada
10.2015 - 04.2016
- Coordinated schedules for multiple projects, ensuring timely resource allocation.
- Managed appointment bookings and calendar updates for internal teams.
- Developed and maintained scheduling templates to streamline workflows.
- Covered emergencies shifts at hospitals in a timely manner
- Maintained schedules for over 50 employees, making sure all security sites were covered.
- Analyzed scheduling conflicts and proposed effective resolutions.
Education
Associate of Arts - Criminal Justice
Skills
- 10-key entry
- Security operations
- Emergency response
- Risk assessment
- Customer relationship management
- Conflict resolution
- Training and development
- Microsoft applications
Timeline
City Carrier Technician
USPS
01.2023 - 01.2026
Medical Transport Driver
Valley Transport Services
01.2022 - 01.2023
Park Ranger Assistant
Sacramento County Parks Department
01.2021 - 01.2022
Account Manager
Securitas Security Services USA
06.2016 - 02.2017
Security Scheduler
EIS Services
10.2015 - 04.2016