Amanda Covert
Levittown,PA
Summary
Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Overview
3
3
years of professional experience
Work History
Shift Leader
Duck Donuts
Levittown, PA
2022.06 - Current
- Open and close the store
- Cashier
- Donut maker
- Donut topper
- Dough maker
- Do the dishes
- Sweep and mop back and front of house
- Monitored employee performance to ensure compliance with company policies and procedures.
- Assisted in training new employees on shift operations.
- Enforced safety guidelines among staff members in order to prevent accidents or injuries from occurring on the premises.
- Monitored inventory levels and ordered supplies as needed.
Crew Member
Wendys Restaurant
Levittown, PA
2021.09 - 2022.05
- Restocked kitchen supplies including food products and utensils.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Informed customers about daily specials in an engaging manner.
- Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
- Answered phone calls promptly to provide accurate information about menu items or prices.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
- Checked expiration dates on all products before serving them to customers.
Education
Biochemistry
Albright College
Reading, PA2027-05
High School Diploma -
Neshaminy High School
Langhorne, PA2023-06
Skills
Over 3 years of customer service experience
- Strong verbal and written communication
- Motivational Leadership
- Cash Handling
Timeline
Shift Leader
Duck Donuts
2022.06 - Current
Crew Member
Wendys Restaurant
2021.09 - 2022.05
Biochemistry
Albright College
High School Diploma -
Neshaminy High School