Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
ADDITIONAL EXPERIENCE
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Amanda Creighton

Columbus,GA

Summary

A professional transition to a career in law enforcement by utilizing my experience and education as a foundation

Overview

16
16
years of professional experience

Work History

Mortgage Processor

Atlantic Bay Mortgage
12.2021 - Current
  • Managing pipeline of FHA, VA, FNMA, FHLM, USDA, and down payment assistance 2nd liens
  • Effectively communicating with customers and sales team
  • Remote

Mortgage Processor

Freedom/Roundpoint Mortgage
07.2020 - 07.2021
  • Managed pipeline of FHA, VA, FNMA, FHLM, C and USD A loans
  • Consistent production of 40 – 60 loans closed per month in short turnaround times
  • Proficient with Encompass system and communicated with underwriter, loan officer, and customer
  • Remote

Reconciliation Specialist

Edward Jones
02.2018 - 06.2020
  • Quality assurance specialist regarding stocks and financial portfolio for our company
  • Analyzed and corrected stocks managed high pipeline of portfolio for clients
  • Worked remotely with team and trained fully remotely

Default Underwriter/Mortgage Processor

Chase
04.2012 - 01.2018
  • Analyzed existing mitigation packages for prepayment plans, forbearances, modifications, and liquidation options
  • Experience with Byte and Encompass, running AUS and underwriting files for approvals
  • Experienced processor and underwriter for FHA, VA, FNMA, FHLM, C and USDA loans
  • Ranked the site’s top 10% for production & Placed 4th in region & top 18 in entire company for 4th Quarter Ranking

Mortgage Processor

Wells Fargo Bank
01.2011 - 04.2012
  • Reviewed financial documents, credit bureau reporting and calculated debt ratios
  • Effectively supervised and managed team in supervisor’s absence
  • Coached, trained and assisted fellow team members through department’s mentor program

Mortgage and Installment Loan Specialist

PNC Bank
05.2009 - 12.2010
  • Reviewed financial documents, credit bureau reports and calculated debt ratios with customers
  • Exceeded departmental goals for productivity and quality
  • Coached, trained, assisted, and mentored fellow team members as company’s new hire trainer

Education

Bachelor of Arts - Organizational Communication

Western Michigan University
Kalamazoo, MI

Master of Science - Psychology with an Emphasis in Forensic Psychology

Grand Canyon University
Phoenix, AZ

Skills

  • Physical fitness
  • Detailed report writing
  • Records management
  • Report preparation
  • Credit card fraud
  • Report development
  • Financial advisement
  • Forensic science
  • Deadline and results-oriented
  • Research skills
  • Records handling
  • Problem-solving
  • Time management
  • Critical thinking
  • Organizational skills
  • Team collaboration

Affiliations

  • U.S Army (Spouse)
  • Treasurer Delta Zeta Sorority
  • Responsible for all finances including budget and expenditures, and managed all fundraising activities/private donations as well as philanthropic events


Timeline

Mortgage Processor

Atlantic Bay Mortgage
12.2021 - Current

Mortgage Processor

Freedom/Roundpoint Mortgage
07.2020 - 07.2021

Reconciliation Specialist

Edward Jones
02.2018 - 06.2020

Default Underwriter/Mortgage Processor

Chase
04.2012 - 01.2018

Mortgage Processor

Wells Fargo Bank
01.2011 - 04.2012

Mortgage and Installment Loan Specialist

PNC Bank
05.2009 - 12.2010

Bachelor of Arts - Organizational Communication

Western Michigan University

Master of Science - Psychology with an Emphasis in Forensic Psychology

Grand Canyon University

ADDITIONAL EXPERIENCE

Intermediate Spanish (Minor Degree in Spanish)  Administrative Experience, Collegiate Teaching Assistant, Financial Fraud Analyst, Quality Assurance experience, Microsoft Office, Microsoft Excel, Teams, Zoom, ESL Teaching Certification

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Amanda Creighton