Professional Summary
Overview
Work History
Education
Skills
Timeline

Amanda Cuello

Self-employeed
Holly Springs,NC
2027
years of professional experience

Customer-focused professional with 5+ years of experience assisting customers, resolving concerns, processing transactions, and supporting daily operations. Skilled in professional communication, problem solving, adapting to different customer needs, and managing multiple priorities while maintaining accuracy and a positive customer experience.

Work History

Digital Illustrator

Self-employeed | 2020 - Current
  • Managed client communication, deadlines, project requirements, and creative deliverables to ensure project alignment.
  • Executed high-quality artwork for various platforms, enhancing brand visibility and engagement.

Bakery Production Worker

3 Months
Mama Birds | 06.2026 - 09.2026
  • Managed multiple tasks and deadlines while maintaining accuracy and attention to detail.
  • Prepare customer and bakery production orders accurately while maintaining quality and consistency in a fast-paced environment.

Lead Baker

Tous Les Jours | 05.2025 - 05.2025

● Coordinate daily production and prioritize tasks to meet customer orders and operational deadlines.
● Train and support team members while communicating priorities and addressing workflow needs.

Senior Lead

9 Months
Old Navy | 08.2024 - 05.2025
  • Assisted customers with questions, purchases, and concerns while providing professional, solutions-focused service.
  • Resolved customer and operational issues by identifying needs and determining appropriate solutions.
  • Delegated tasks and supported team members while managing competing priorities in a high-volume environment.

Merchandise Coordinator

1 Year
Marshalls | 08.2023 - 08.2024
  • Assisted in the execution of merchandising strategies to enhance visual presentation and drive sales.
  • Assisted customers with product needs and provided knowledgeable, professional service.
  • Trained and supported Associates while maintaining accuracy and established procedures.

Guest Services

Macy's | 2023 - 08.2024
  • Responded to customer service inquiries and assisted with questions, returns, transactions, and service concerns.
  • Communicated professionally with customers to understand needs, resolve issues, and provide appropriate solutions.
  • Contributed to a positive work environment by collaborating with team members to ensure smooth operations and guest services.

Guest Advocate

Target | 2023 - 2023
  • Assisted guests with transactions, returns, Order Pickup, Drive Up, and service-related concerns.
  • Maintained accuracy and efficiency while managing multiple guest requests in a fast-paced environment.

Education

No Degree - General Studies

Northampton Community College | Northampton, PA

High School Diploma

Pocono Mountain East High School | Swiftwater, PA | 01-2017

Skills

Customer Service • Customer Relations • Verbal & Written Communication • Conflict Resolution • Problem Solving • Active Listening • Computer Navigation • Digital Illustration • Transaction Processing • Multitasking • Attention to Detail • Team Collaboration • Creative thinking

Timeline

Bakery Production Worker

Mama Birds
06.2026 - 09.2026Read More

Lead Baker

Tous Les Jours
05.2025 - 05.2025Read More

Senior Lead

Old Navy
08.2024 - 05.2025Read More

Merchandise Coordinator

Marshalls
08.2023 - 08.2024Read More

Digital Illustrator

Self-employeed
2020 - CurrentRead More

Guest Services

Macy's
2023 - 08.2024Read More

Guest Advocate

Target
2023 - 2023Read More

Northampton Community College

No Degree from General Studies
Read More

Pocono Mountain East High School

High School Diploma
Read More
Amanda Cuello