Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Culp

Gaston,SC

Summary

Warm and friendly individual helps customers in any situation. Enjoys working closely with team members to deliver positive guest experience. Experience as Front Desk Agent in busy and successful setting.

Polite and positive front desk ambassador with exceptional telephone etiquette. Proficient in assisting guests with reservations, valuables and baggage. Easily adaptable to high-pressure, dynamic situations.

Overview

7
7
years of professional experience

Work History

Kitchen Staff Member

PK Bbq Bar And Grill
01.2022 - Current
  • Sanitized dining ware and kitchen equipment according to health code standards.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Followed sanitary food handling procedures, focused on correct use of covers and labels and discarded ingredients by expiration date.
  • Learned other teammates' work tasks to train as backup.
  • Plated hot meals and salads in aesthetically pleasing arrangements.
  • Cleaned walk-in refrigerators and freezers and operated powered floor and steam equipment for deep cleaning.
  • Worked assignments for different kitchen stations and specialized in fries, breading, grilled hamburgers and pancakes.

Server

Fatz Cafe
11.2021 - 12.2022
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Used slow periods to restock supplies, ice, trays and delivery bags.

Elderly Caregiver

Generations Of Irmo
02.2020 - 09.2021
  • Assisted with dressing guidance, grooming, meal preparation and medication reminders.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Transported individuals to events and activities, medical appointments and shopping trips.
  • Provided transportation to doctor's appointments, grocery stores, salons and barbershops.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.

Caregiver

Esepy Home Care Llc
01.2018 - 08.2020

Assisted in dressing, Cleaning, and maintaining a clean living area

Assisted to appointments including Hair, Groceries, and doctors

Assisted in laundry duties

Assisted to meals and feeding

Front Desk Representative

Extended Stay America
01.2016 - 03.2017
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Answered multi-line phone system and greeted callers enthusiastically.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Collected room deposits, fees and payments.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.

Education

GED -

Airport High School
West Columbia, SC
08.2019

Skills

  • Sanitary Food Handling Procedures
  • Stocking and Replenishing
  • Kitchen Sanitization
  • Dietary Restrictions
  • Credit Card Payment Processing
  • Multi-Line Phone Systems
  • Hospitality Service
  • Credit and Cash Payments
  • Verifying Reservations
  • Front Desk Management
  • Guest Satisfaction
  • Welcoming Guests
  • Guest Services
  • Fast Typing
  • Organizational Efficiency

Timeline

Kitchen Staff Member

PK Bbq Bar And Grill
01.2022 - Current

Server

Fatz Cafe
11.2021 - 12.2022

Elderly Caregiver

Generations Of Irmo
02.2020 - 09.2021

Caregiver

Esepy Home Care Llc
01.2018 - 08.2020

Front Desk Representative

Extended Stay America
01.2016 - 03.2017

GED -

Airport High School
Amanda Culp