At Wilmington City Schools, I enhanced student computer skills and fostered an inclusive learning environment, demonstrating exceptional problem-solving abilities and a positive attitude. My proficiency in clerical duties and customer service, coupled with a knack for multitasking, significantly boosted office productivity.
Overview
11
11
years of professional experience
Work History
Computer Lab/Office Clerical Aide
Wilmington City Schools
Denver Elementary, Wilmington, OH
09.2013 - Current
Enhanced students'' computer skills by providing hands-on learning opportunities.
Established a positive learning environment by enforcing consistent classroom rules and expectations.
Supported students with special needs by adapting lessons and providing necessary accommodations, facilitating an inclusive learning environment.
Created typing classes and assignments for students.
Assisted with training of new employees.
Supported staff on special assignments.
Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages as needed.
Assisted with daily clerical tasks, resulting in a streamlined workflow for the entire team.
Contributed to a positive work environment by maintaining a professional demeanor and providing support to colleagues as needed.
Provided exceptional customer service at reception, ensuring a positive experience for visitors and students alike.
Demonstrated problem-solving skills when faced with unexpected challenges or issues that arose during normal business operations.
Maintained confidentiality of sensitive information while performing various office duties such as filing documents or handling private correspondence.