Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Tashfia Rahman

Queens,New York

Summary

Reliable, experienced worker with proven outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. Well versed in taking on responsibility to help team achieve company goals.

Overview

2
2
years of professional experience

Work History

Office Clerical Aide

Elabasy Agency
07.2022 - 09.2022
  • Performed administrative tasks such as scheduling appointments, preparing documentation, and marketing activities
  • Identified opportunities to increase revenue within the existing insurance clients
  • Provided exceptional customer service to clients, responding to questions effectively.
  • Updated and maintained database systems, office files, inventory and mailing lists.

Advocate

Solar One @ HANAC
12.2021 - 03.2022
  • Collaborated with professionals to host events at parks to spread awareness on green workforce and energy efficiency
  • Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
  • Assisted individuals in navigating processes and procedures to resolve issues, understand rights and express views.

Assistant Project Leader

WLG Environmental Corp
11.2021 - 03.2022
  • Partnered with project team members to identify and quickly address problems.
  • Collaborated with company leaders on environmental justice and the City's overall recovery
  • Updated customers and senior leaders on progress and roadblocks.

Civic Engagement Coordinator

Muslim Community Network Nonprofit Organization
10.2021 - 01.2022
  • Learned about civic rights, including immigration policies, voting, access to public benefits, etc.
  • Built partnerships with related organizations to develop support and gain greater attention for important issues.
  • Directly provided service to families and advocated for policies that serve the diverse Muslim community.

Educational Assistant Teacher

Woodside On The Move P.S 361
07.2021 - 09.2021
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Worked with teachers to design lesson plans and coordinate activities for classes.
  • Provided one-on-one and group-based learning support focused on student progress.

Member Service Associate

Department Of Youth And Community Service
07.2020 - 09.2020
  • Explored the fields in a health professions career and its services in alignment with individual needs and requirements
  • Resolved concerns with products or services to help with retention and drive sales.
  • Learned internal systems and related service role duties to provide skilled team backup in handling customer demands.

Education

Bachelor of Science - Biology

Long Island University
Brooklyn, NY
06.2027

High School Diploma -

Manhattan Center For Science & Mathematics
New York, NY
06.2023

Skills

  • Customer Service
  • Teamwork Skills
  • Leadership Skills
  • Communication Skills
  • Quick Learning Skills
  • Interpersonal Skills

Languages

English
Native or Bilingual
Bengali
Native or Bilingual

Timeline

Office Clerical Aide

Elabasy Agency
07.2022 - 09.2022

Advocate

Solar One @ HANAC
12.2021 - 03.2022

Assistant Project Leader

WLG Environmental Corp
11.2021 - 03.2022

Civic Engagement Coordinator

Muslim Community Network Nonprofit Organization
10.2021 - 01.2022

Educational Assistant Teacher

Woodside On The Move P.S 361
07.2021 - 09.2021

Member Service Associate

Department Of Youth And Community Service
07.2020 - 09.2020

Bachelor of Science - Biology

Long Island University

High School Diploma -

Manhattan Center For Science & Mathematics

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Tashfia Rahman