Ashley Estrada
Pasadena
Summary
Detail-oriented Office Clerical Aide with expertise in communication and customer service. Manages office tasks and coordinates schedules to enhance team efficiency. Proficient in data entry, file management, and multitasking, ensuring organized operations. Contributes to team success through effective problem-solving and adaptability.
Overview
3
3
years of professional experience
Work History
Office Clerical Aide
Pasadena ISD
Pasadena
03.2025 - Current
- Assisted with daily office tasks and maintained organized filing systems.
- Managed incoming calls and directed inquiries to appropriate staff members.
- Coordinated office supply inventory and ordered supplies to meet departmental needs.
- Collaborated with team members to streamline clerical processes, enhancing overall workflow.
- Communicated effectively with parents regarding student-related information and events.
- Organized and maintained office supplies and equipment, ensuring efficient access and use.
- Greeted parents in person or on the phone; answered inquiries and provided information.
- Answered telephones; took messages; transferred calls to appropriate personnel.
- Operated office equipment such as photocopiers, scanners, fax machines.
- Scheduled meetings and conference rooms for department staff members.
Substitute Paraprofessional
Pasadena ISD
Pasadena
02.2024 - 02.2025
- Supported teachers in executing lesson plans and engaging classroom activities to enhance student learning.
- Supported students with diverse learning needs during instructional time.
- Maintained a safe and supportive learning environment for all students.
- Monitored student behavior and offered guidance to promote positive interactions and self-regulation.
- Collaborated with staff to adapt materials for individual student requirements.
- Developed positive relationships with students, parents, faculty, staff, administrators.
- Delivered targeted instruction to individuals and small groups, reinforcing concepts with guidance from the instructor.
Dispatcher
R&R Cazares trucking
Houston
12.2022 - 01.2024
- Communicated with drivers to ensure on-time adherence to schedules.
- Assigned drivers to appropriate routes based on customer needs.
- Tracked vehicles with GPS technology, providing timely status updates.
- Managed daily delivery and work schedules to maximize coverage.
- Managed shipping and delivery documentation to streamline operations.
- Ensured compliance with safety regulations during transportation activities.
- Updated records of driver locations, delays, and cancellations.
- Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
Education
High School Diploma -
PASADENA HIGH SCHOOL
Pasadena, TX06-2018
General Studies
San Jacinto College
Pasadena, TX03-2026
Skills
- Office administration
- Data entry
- Schedule coordination
- Scheduling appointments
- Customer service
- Time management
- Spanish fluency
- Effective communication
- Written communication
- Proactive under pressure
- Problem solver
- Team player
- Classroom management
- Office supplies management
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Office Clerical Aide
Pasadena ISD
03.2025 - Current
Substitute Paraprofessional
Pasadena ISD
02.2024 - 02.2025
Dispatcher
R&R Cazares trucking
12.2022 - 01.2024
High School Diploma -
PASADENA HIGH SCHOOL
General Studies
San Jacinto College