Trisha Percell
Piketon,OH
Summary
Highly organized Office Clerical Aide with substantial experience in office administration, document management and data entry. Possess strong problem-solving capabilities, effective communication skills and ability to multitask in fast-paced environments. Demonstrated track record of enhancing efficiency by streamlining office operations and implementing standardized procedures.
Overview
46
46
years of professional experience
Work History
Office Clerical Aide
Waverly City Schools
Waverly, OHIO
01.2014 - Current
- Supported school office operations with attendance, records, and daily clerical tasks.
- Greeted parents, students, and visitors in the school office with professionalism.
- Answered phone calls and routed messages for school staff and administrators.
- Filed student documents and maintained confidential school records accurately.
- Prepared correspondence, notices, and office supplies for school communications.
- Assisted teachers and administrators with copying, scanning, and document processing.
- Handled incoming mail, deliveries, and front office supply organization.
- Supported front desk operations by providing customer service.
- Processed payments from parents for various fees associated with the school district.
- Assisted in resolving any issues that arose between faculty members or between faculty and students.
- Maintained accurate records of student attendance and grades using computer software programs.
- Organized files for student records and ensured all data was up-to-date.
- Managed daily calendar activities including scheduling appointments and organizing meetings.
- Handled confidential matters such as disciplinary actions with discretion.
- Entered data into computer systems accurately in order to maintain updated records of student information.
- Sorted mail for distribution to faculty members or other staff members.
- Created parent newsletters that informed families about upcoming events at the school.
- Assisted with creating documents such as letters, memos, reports, flyers.
- Monitored inventory of office supplies and placed orders when necessary.
- Buzzed in visitors, checked identification and wrote down visitor names in log book.
- Reviewed files, records and other documents to obtain information or respond to requests.
- Operated photocopiers and scanners, facsimile machines and personal computers.
- Delivered important messages and ran errands between staff members and administration to ensure smooth communication.
- Computed, recorded and proofread data or reports.
- Monitored office supply stock levels and placed timely orders for replenishment.
- Troubleshot office equipment, computer hardware and software issues.
Pharmacy Technician
Bartley’s Pharmacy
Waverly, OHIO
09.2013 - 10.2016
- Prepared accurate prescriptions for Bartley’s Pharmacy customers, ensuring compliance with pharmacist guidance.
- Measured, counted, and labeled medications with careful attention.
- Measured, counted, and labeled medications precisely to maintain safety and accuracy.
- Assisted with various pharmacy tasks at Minford Pharmacy.
Pharmacy Technician
Minford Pharmacy
Minford, Ohio
09.1980 - 07.2010
- Prepared prescriptions for Minford Pharmacy customers using pharmacist guidance.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Assisted pharmacists in filling prescriptions accurately and efficiently.
- Measured, counted, and labeled medications with careful attention.
- Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
- Managed prescription records and updated patient information accurately.
- Processed insurance claims and resolved billing issues at Minford Pharmacy.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Communicated with physicians' offices for prescription clarifications and renewals.
- Supported pharmacists with daily dispensing and customer service duties.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Participated in pharmacy inventory management, including tracking expiration dates and removing outdated medications.
- Checked expiration dates on medications to ensure patient safety. on medications to ensure that only unexpired products were dispensed.
- Restocked shelves with medications to ensure availability for customers. with new supplies of medications.
- Organized work areas so that everything was easily accessible when needed.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Organized work areas for easy access to supplies and tools. so that everything was easily accessible when needed.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Received payment from customers and processed credit card transactions.
- Interpreted and processed medication orders under supervision of pharmacist.
- Received and verified daily incoming drug inventories, reported discrepancies, and logged items into inventory system.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Implemented and followed pharmacy protocols for medication disposal and waste management.
- Ordered, labeled and counted stock of medications and entered inventory data into computer.
- Provided education materials about medications to patients upon request.
- Participated in continuing education and training to stay current with pharmacy practices and technology.
- Prepared compound medications under the supervision of a licensed pharmacist.
- Provided exceptional customer service, addressing patient questions and concerns with empathy.
- Answered telephones to respond to questions or requests.
- Answered telephones to assist patients with inquiries and requests. to respond to questions or requests.
- Supported pharmacy operations by answering phone calls and directing queries appropriately.
- Assisted patients with refill requests and prescription questions.
- Supported pharmacy operations by answering phone calls and directing queries appropriately.
- Assisted patients with refill requests and prescription questions.
Education
Minford High School
Minford, OhioSkills
- Microsoft Office
- Student records
- Data entry
- Office equipment
- Calendar scheduling
- Customer service
- Records management
- Front office support
- Inventory control
- Payment processing
- Attention to detail
- Verbal communication
- Problem solving
- Time management
- Professional discretion
- Scheduling appointments
- Mail sorting
- Proofreading documents
- Filing systems
- Typing speed
- Basic accounting
- Fax machine operation
- Documentation and reporting
- Inventory tracking
- Office management
- Filing systems knowledge
- File maintenance
- Mail sorting and distribution
- Social media and promotions
- Strategic planning
- Medical records management
- Professional and mature
- Scheduling appointments
- Student records management
- Office software
References
References available upon request.
Timeline
Office Clerical Aide
Waverly City Schools
01.2014 - Current
Pharmacy Technician
Bartley’s Pharmacy
09.2013 - 10.2016
Pharmacy Technician
Minford Pharmacy
09.1980 - 07.2010
Minford High School