Pink Floyd Immersive Experience Merch Shop Manager
Periscope
Los Angeles, CA
- Managed purchasing, sales, marketing and customer account operations efficiently
- Created employee schedules to align coverage with forecasted demands
- Trained and guided team members to maintain high productivity and performance metrics
- Supervised creation of exciting merchandise displays to catch attention of store customers
- Scheduled employees for shifts, taking into account customer traffic and employee strengths
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization
- Managed inventory control, cash control, and store opening and closing procedures
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints
- Assisted in recruiting, hiring and training of team members