JOHN C. BUFF
Mt. Holly,NC
Summary
Results-driven merchandising professional with substantial experience in optimizing product placements and enhancing customer engagement. Known for collaborative approach and consistent achievement of sales targets. Effective in adapting to changing market trends and driving team performance.
Overview
12
12
years of professional experience
Work History
Merch and Inventory Supervisor
Staples
Charlotte, North Carolina
10.2023 - Current
- Oversaw daily operations, ensuring adherence to company policies and standards.
- Managed inventory levels, coordinating with suppliers to ensure timely restocking of products.
- Trained and mentored team members on product knowledge and customer service techniques.
- Conducted performance evaluations, providing constructive feedback to drive employee development.
- Resolved customer complaints effectively, fostering a positive shopping experience.
- Led team meetings to communicate goals, expectations, and updates on store initiatives.
Leasing Consultant
Kota Rides – Belmont on Broad
Richmond, Virginia
02.2022 - 09.2023
- Guided prospective tenants through leasing process, ensuring clarity and satisfaction.
- Collaborated with property management to streamline application review procedures.
- Spearheaded community events to foster resident engagement and promote properties effectively.
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
Leasing Consultant
General Service Corp – St. Johnswood Apartments
Richmond, Virginia
03.2020 - 08.2021
- Conducted market analysis to identify competitive rental pricing strategies.
- Developed comprehensive marketing plans to attract new tenants effectively.
- Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.
- Ensured compliance with fair housing laws, keeping detailed records of all tenant interactions and transactions.
Keyholder
Joann Fabric and Crafts
Richmond, VA
01.2014 - 02.2020
- Supervised daily store operations and ensured adherence to company policies.
- Trained and mentored new team members on product knowledge and customer service standards.
- Managed inventory levels, conducted stock audits, and organized merchandise displays.
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
Skills
- - Management and Training Experience
- - Using communication skills to build customer relationships
- - Exemplary Sales Record
- - Extensive experience in managing and recording inventory
- Merchandise planning
- Stock control
- Friendly and outgoing
- Reliable and punctual
- Pricing and signage updates
- POS systems
- Retail sales professional
Timeline
Merch and Inventory Supervisor
Staples
10.2023 - Current
Leasing Consultant
Kota Rides – Belmont on Broad
02.2022 - 09.2023
Leasing Consultant
General Service Corp – St. Johnswood Apartments
03.2020 - 08.2021
Keyholder
Joann Fabric and Crafts
01.2014 - 02.2020