Amanda Davis
Vidor
Summary
Reliable Key Holder Supervisor with experience in overseeing daily operations, managing employees and ensuring customer satisfaction. Possess strong leadership skills, adept at problem-solving and decision-making. Have contributed to revenue growth and operational efficiency in previous roles. Capable of implementing strategies that enhance productivity and foster team cohesion.
Overview
15
15
years of professional experience
Work History
Key Holder Supervisor
JOANN Fabrics and Crafts
Beaumont
08.2021 - Current
- Created promotional displays that increased visibility of merchandise.
- Supervised cashiers during peak hours of operation.
- Developed strategies to increase customer loyalty and retention.
- Responded promptly to customer inquiries regarding product availability.
- Managed employee attendance records and monitored adherence to policy.
- Performed daily cash management duties including deposits, audits.
- Maintained a safe and secure environment within the store.
- Resolved customer complaints in a timely manner.
Receiving Manager
JOANN Fabrics and Crafts
Beaumont
01.2010 - 05.2021
- Resolved any disputes or problems arising from deliveries or shipment errors quickly and efficiently.
- Supervised a team of 5 workers responsible for unloading, sorting, and stocking merchandise.
- Developed new strategies to increase efficiency in the receiving process while reducing cost.
Education
High School Diploma -
Marshall Gill Academy
Vidor, TX05-1999
Skills
- Cash management
- Visual merchandising
- Customer service
- Employee supervision
- Inventory management
- Team leadership
- Loss prevention
- Conflict resolution
- Training and development
- Time management
- Drawer counting
- Cash handling
- Store recovery processes
- Store operations oversight
- Front end operations
- Opening and closing coordination
- Daily reporting
References
References available upon request.
Timeline
Key Holder Supervisor
JOANN Fabrics and Crafts
08.2021 - Current
Receiving Manager
JOANN Fabrics and Crafts
01.2010 - 05.2021
High School Diploma -
Marshall Gill Academy